Danielle Beebe Email & Phone Number

San Diego, California, United States

San Diego, California, United States

San Diego, California, United States

San Diego, California, United States

Serve as point of contact for SpaAndPoolStore.com customers providing phone, email and web support for inquiries, returns, exchanges, and damages. Liaison between customers and courier/delivery services for all shipping issues, including loss, damage, and reimbursement claims. Supervise the tracking and documentation of order errors, return shipments, and shipping claims. Coordinate with Service Technician to record and complete all service calls. Utilize e-commerce programs and websites daily (Shipworks, FraudLabs Pro, BigCommerce, Braintree, and Yotpo) fo follow up on orders, maintain accurate inventory, and to keep online store operations running smoothly

San Diego, California, United States

Supported the Multi-Unit Team Leader, serving as onsite point of contact for tax officeassociates and clients, and point person for all in-office staffing and management concerns● Performed and held all tax office associates accountable to Standard OperatingProcedures (SOP)for best client service experience● Served as point of contact for onsite escalated client service concerns● Ensured clients were scheduled properly, returns were completed in a timely manner, andfollowed up on any potential service breaks● Led the office from the front desk, provided phone coverage and engaged with clients todeliver an outstanding experience● Supervised daily protocols to ensure that all tax office associates were scheduled, andwork was completed according to deadlines, with attention to quality standards, prioritiesand overall goals● Led daily huddles and communicated essential information to office associates● Coordinated company calling campaigns to initiate contact with clients and boostappointments and services sales

San Diego, California

Responsible for submitting, tracking, and digital logging of all samples and required reportsin Licensor systems, internally in WebTech, and through email communications as needed.● Ensured timelines stay on track for orders from initial set up to the start of production, inregards to licensing approvals● Followed, created, and improved upon pre-production and production/contractual,revisions, and tracking protocols within the licensing department● Helped to coordinate sampling process and queue for pre-production team, if needed● Ensured films, samples, paperwork, and information are ready to send to the printers● Was a main point of contact for the production team for any pre-production requests andneeds● Received samples from various contractors and factories, updated internal calendar onwhat has been received, and reached out to corresponding teams when necessary● Communicated professionally with licensing partners, regarding approvals.● Checked in with the licensing department daily to verify all legal marks, concept andpre-production approvals● Maintained proper and detailed records, communications, and documentation for all designhistory, per order● Coordinated deliveries to Licensors on a daily basis, including boxing goods andaddressing packages

La Jolla

Knowledgeable with Supervisor functions and procedures of the R10 and Aloha Systems as well as troubleshooting and problem solving when systems are down, organized and collaborated with store leadership to plan for Whole Planet Foundation fundraising campaign--including collaborating with the Store Sign Maker for maximum promotion, assisted with existing gift basket program to boost stores sales during holiday season, helped with holiday decor and merchandising rollout, began training for backup Store Scan Specialist position, organized several offsite events to promote team building and morale boosting

Del Mar

Fully trained in Cash Office (bookkeeping) procedures for Retalix, R10, and Aloha systems, created the Step-By-Step Procedures and Daily Checklist used by the entire region for the Southern Pacific Region’s new software rollout in 2016, personally trained Cash Office Team Members from more than 10 stores for the system conversion and provided technical support over the phone for over a dozen stores, was the only COS Team Member selected to travel to Hawaii for the software transition, responsible for maintaining all Cash Office and Customer Service logs and spreadsheets as well as creating the Daily Break Cards and Drop Logs, responsible for creating a custom gift basket program at Del Mar--created custom gift basket order form, ordered gift basket supplies, and created seasonal gift baskets to display around the store for holidays and special occasions; during the 2016 Holiday Season, Del Mar had the 8th highest sales--out of 48 stores--for Gift Baskets for the SoPac Region, received 100% on 11 of the 14 Loss Prevention Audits conducted in the four years as Cash Office Specialist at Del Mar

La Jolla

Responsible for scheduling outside vendors for demos, managed the store's social media accounts on multiple platforms, ran in-store demos, hosted cooking classes, gave store tours, created fundraising plans for Whole Planet and Whole Kids campaigns (WFMs charities), organized and planned in-store and out-of-store events, coordinated with the store's graphic designer to create signage and decorate the store for seasonal activities, helped to promote and educate Team Members and customers alike about Whole Foods Market initiatives and programs, ran the store's Holiday Table in 2011 and 2012 and was in charge of training Team Members, being familiar with the e-commerce system, and coordinating with other departments for maximum efficiency

Marketing & Business Administration

Business Administration And Management, General

Activities and Societies: Played on the intercollegiate softball team for 2005 & 2006 seasons