Danielle Benson Email & Phone Number

Wichita, Ks, Us

Wichita, Kansas, Us

Nominated as Detailed Functional Lead (DFL) for Logistics and Compliance on new Enterprise Resource Planning (ERP) Infor CloudSuite implementation.Develop and update project plans/Decision-Making Frameworks including information such as objectives, technologies, schedules, funding and staffing.Collaborate with internal teams to develop innovative solutions for challenges including commercial invoice, Transportation Management System (TMS), and load planning.Design and test Power BI reports, including, but not limited to, packing lists, shipment status, and look-up utility tool.Write detailed procedures/flow-charts, create how-to videos, and trainteam members.Provide guidance as Subject Matter Expert (SME) for Koch-Glitsch trade compliance activities.Review and code U.S. Customs and Border Protection debits.Identify potential risks and work with key stakeholders to mitigate.

Wichita, Kansas, Us

Manage Domestic and International Logistics teams.Initiate continuous process improvements. Develop and report on key Logistics KPIs.Aid in new ERP system implementation.

Wichita, Kansas, Us

Manage all Import, Export, and Foreign-to-Foreign shipments across the globe. Provide accurate freight quotes to Purchasing and Sales team members. Manage freight carrier relationships, review and code all brokerage and freight invoices. Create Excel spreadsheet to track our lane trends and monitor transportation milestones. Educate myself and others of the changing international transportation market. Arrange timely and cost-conscious transportation of international shipments. Prepare applicable Export and Import documents in compliance with laws and business policies.

Atlanta, Ga, Us

Serve as the primary relationship owner for an assigned group of top tier client accounts with responsibility for retention and growth. Act as the main point of contact for all UPS Services to help clients maximize their entire supply chain. Services include: Small Package shipments, Less-than-Truck Loads (LTL), Full Truck Loads (TL), Ocean Containers, and Freight Forwarding.Prepare implementation plans and lead client on-boarding; present content strategy and quarterly plans. Work closely with clients to identify needs including shipping workflows and consult on best practices for solutions and setup.

Atlanta, Ga, Us

Responsible for generating revenue growth through the development of new business and the retention of existing business.Gather key information to analyze customers’ current supply chain needs to position appropriate solutions.Promptly respond to internal and external requests and/or problems.Create and develop strategies and implementation plans for effectively managing accounts.Train customers on UPS technology solutions, billing analysis tools, and packaging techniques.

Travel to client sites to aid in customization and implementation of their web-based Safety Management Systems.Assess training needs, prepare class materials, and deliver intelligible end-user training on-site or online with GoTo meetings.Form trusted consultant relationships with key client stakeholders and executive sponsors.Developed processes for onboarding new clients and shared with team members via SharePoint.Provide user support for all software applications to over 300 companies around the world.Troubleshoot user issues over the phone, via e-mail, instant chat, and help desk tickets.Spearheaded the use and implementation of Salesforce CRM and Desk.com CRM within our company.Increase application usability through technical writing of how-to guides and the creation of video tutorials.

Order supplies; maintain inventory.Assure announcements and information is relayed to staff members.Schedule the use of conference rooms and make preparations for meetings.Coordinate the repair and maintenance of office equipment.Respond immediately to building issues and implement appropriate course of action.

Evaluate client custom programming requests, investigate cost-saving alternatives, and provide options to the client.Write detailed programming specification documents and discuss technical requirements and challenges with team members.Designed project quote template that is used in preparing project quotes for all clients.Utilize Access and Easy Projects to manage over 220 projects with varying priority levels and due dates.Communicate status of project milestones with clients throughout programming process.Analyze and test programming projects thoroughly before notifying clients of completion.Proactively identify bugs; document steps to reproduce and oversee corrections.

Monitored and processed daily time entries, employing Juris software for billing purposes. Liaison between multiple attorneys, clients, government agencies, and the surrounding courts.Managed petty cash and created monthly Excel reports for records and replenishment.Utilized legal course work, LexisNexis, Kansas Reporters, and Kansas Annotated Statutes to conduct case research.Maintained organization and updates to over 350 electronic and physical client files while complying with client confidentiality regulations.

Responsible for corresponding with constituents on issues such as the Kansas Clean Air Act and education budget cuts.Attended the House Judiciary and Energy & Utilities Committee meetings and prepared bill summaries.Conducted legislative research and tracked bills through the legislative process.Trained co-worker on how to use Excel to manage constituents contact information.

Audited the Sales Department’s accounts payable receipts.Designed a marketing flyer used in a direct-mailing project sent out to over 500 customers.Created an Excel spreadsheet to assist sales personnel in tracking customers.

Completed mass-mailing advertising projects.Developed improved process for distribution of Owners Manuals.Converted 189 heavy-machinery Operator Manuals to a PDF format.

Us

Established regular clientele by providing excellent customer service as a result of relaying menu specials, dish ingredients, and food preparation techniques.Demonstrated good teamwork abilities and eventually managed the three evening outdoor dining work staff .Efficiently processed large quantities of food and beverage orders during banquets, weddings, and the 2006 U.S. Senior Open.

Bachelor Of Science In Business, Accounting

Kepner-Tregoe Certification, Entrepreneurial Business Student