Danielle Bertolotti Email & Phone Number

Linden, NJ, US

New York, New York, United States

New York, New York, United States

Manhattan, New York, United States

Westfield, New Jersey, United States

• Deliver one on one assisted stretch sessions.
• Ensuring client safety regarding proper stretch techniques, while enforcing company policies and safety rules.
• Encourage and motivate client's throughout stretch sessions.
• Increase studio revenue through membership sales.
• Customer service duties including answering phones, completing sales and marketing work, as well as other operational duties.
• Clean and maintain all equipment to ensure it is available for client use at any given time.

Staten Island, New York, United States

• Administered patient preparation including modalities, exercise equipment, and monitoring.
• Reported changes in patients’ conditions, reactions, and response to treatment to the therapist.
• Instructed, motivated, safeguarded, and assisted patients in proper technique of rehabilitative exercises, under direction of medical staff.
• Prepared treatment room and gym for patients by following prescribed procedures and protocols.
• Ran drills and fitness circuits to improve athletes’ coordination and skills.
• Educated athletes in rules, sportsmanship, and performance principles.

Staten Island, New York, United States

• Healing Transformations LLC
• Created customized programs and packages to tailor to each client's needs.
• Lead by example and coached others to make healthier more sustainable choices in their daily lives.
• Researched, planned and crafted business plans.
• Customer service duties, included following up with client's, answering phone calls and emails in a timely manner, and handling quality issues.
• Promoted services on multiple channels, including social media, online ad campaigns, and word of mouth initiatives.

Staten Island, New York, United States

• Supervised and managed the daily operations of the spa.
• Led all membership and retail sales goals.
• Trained, monitored and coached performance of sales associates.
• Managed all human resource functions for spa associates, massage therapists and estheticians including interviewing, hiring, training, disciplining and terminating.
• Generated sales reports, payroll, bank deposits, inventory and ordered supplies.
• Provided exceptional customer service to members/guests by answering phone calls, setting appointments, greeting members/guests upon arrival and selling memberships.

Manhattan, New York, United States

• Communicated company’s value and brand philosophy to all guests.
• Created an excellent consumer experience, and promoted an efficient and inclusive retail environment.
• Resolved challenging customer complaints to full satisfaction, promoted brand loyalty, and maximized repeat business.
• Accelerated to become the top 5th seller with $115,947.47 in total sales over 5 months and 1.57 UPT.
• Restocked inventory, kept store in clean and orderly condition, answered phone calls, sent out weekly schedule and processed returns.
• Participated in events outside of the store to promote brand awareness.

Staten Island, New York, United States

• Certified in CPR to ensure all participants safeguards were met.
• Provided ongoing direct support to adults with disabilities.
• Planned daily activities for individuals including trips, music, movement, volunteering opportunities.
• Assisted individuals in maintaining independence within safe boundaries.
• Transported individuals from their homes to day program, and daily activities.
• Administered daily medications.