Danielle Betts Email & Phone Number

United States

Atlanta, Georgia

Unfortunately, my location was poorly affected by Covid and shut down. • Overseeing daily business operations • Hiring and training of low-level management and staff• Evaluating performance and productivity• Scheduling of supervisors and overseeing of hourly employee scheduling• Building relationships between the restaurant and the community nearby• Developing strategic catering plan to increase event and catering revenue• Setting forecasting goals to improve revenue• Overseeing pars and sales to manage and balance food cost• Ensure bakery met all federal, state, and company policies• Initiated new forms of use and policies to be used by the company

Conyers, Georgia

Riverview, Florida

•Develop schedules for restaurant employees to ensure coverage from opening to close•Close out end of shift registers by reconcile of credit card transactions and prepare bank deposits•Conduct hiring/ training for new employees to ensure they understand the policy and procedures of the company while demonstrating exemplary customer service•Develop current employees to bring them abreast of changes in policy and procedures•Build relationships between the community and the restaurant locations•Build relationships of catering clients•Developing and implementing sales driving for off premise dining and catering•Build, set-up, deliver and execute caterings•Ensure the restaurant is meeting all federal, state and company policies•Conduct inventory counts•Understand the operation of the front and back of the house•Work one on one with employees to ensure they are on a career path for advancement•Conducts monthly teach back and continued trainings•Develop employees into management positions•Train both hourly employees and salaried management•Create spreadsheets and documents•Participate in the preparation of new store openings•Form marketing teams and execute local store marketing•Demonstrate knowledge of entire menu and preparation•Maintain current documentation of policy and procedures•Responsible for ensuring targeted financial results are met or exceeded•Actively engage with customers•Ensure the restaurant is involved with the community for different events

Largo, Maryland

• Develop schedules for restaurant employees to ensure coverage from opening to close.• Close out end of shift registers by reconcile credit card transactions and prepare bank deposits.• Conduct hiring/ training for new employees to ensure they understand the policy and procedures of the company.• Develop current employees to bring them abreast of changes in policy and procedures.• Conduct walk throughs with employees.• Open / close restaurant and ensure the restaurant is meeting all federal, state and company policies.• Conduct weekly and monthly inventory.• Understand the operation of the front and back of the house.• Maintain the health code regulations of the restaurant.• Order all supplies for the restaurant• Work one on one with employees to ensure they are on a career path for advancement.• Handle customer satisfaction• Conduct monthly teach back and directional meeting.• Demonstrate knowledge of entire menu and preparation.• Maintain current documentation of policy and procedures.• Responsible for ensuring targeted financial results are met or exceeded.• Actively engage with customers• Ensure the restaurant is involved with the community for different events.

Atlanta, Georgia

• Worked front of house cashier shifts as well throughout the course of management.• Fully functional in back of the house management• Managed restaurant’s delivery and take away orderso Set up delivery program and routes• Developed all of company’s marketing platforms i.e. website, social media, advertisement spots, commercial photos, etc.• Completely designed menu and website. • Found and secured vendors for services such as linen, phone & internet, extermination, hood and vent cleaning and so on. • Overseeing of hired and supervised dismissal of employees. • Managed daily sales. • Increased sales over 64% within 8 months.• Developed all inventory paperwork, scheduling procedures, payroll procedures, food purchase management system, uniform policy, employee handbooks/job descriptions. • Designed company logo.

Provide clients with healthy hair care solutions and management, maintaining financial records, product management, website management, product and hair knowledge and more. Handle all marketing and event planning for large client base needs.

Trained new employees, oversaw the flow of the dining room at all times, maintaining cleanliness of restroom and lobby areas, managed seating methodology, timing and cleaning of dining room to ensure minimum guest wait time.

Maintained and displayed floor sets, assisting customers with products, maintained cleanliness, operated cash wrap, and recovering store, always abreast and up-to-date on product knowledge of the floor, servicing customers with fittings and finding their perfect fit.

Oversaw all articulation processes, activities, and programs; manage the transfer of student academic records as appropriate. Maintain student academic records. Manage grade, attendance, diploma and transcript processing. Process all verification, withdrawal and enrollment paperwork for students. Work with administration to ensure proper paperwork was completed timely and accurately. Ensured compliance with all regulatory agencies. Delivered great customer service internally and externally. Ordered office supplies for department. Maintained class schedules for both existing and incoming students. Ensured classroom size and student teacher ratios were in place at all times. Ran daily reports to manage attrition, population, and violations.