Proven business leader with excellent communication skills, organization and detailed focus. I welcome the opportunity to tackle challenges and improve upon the customer experience. I have worked in customer-centered positions for over 20 years and strive to provide top results for my organization and an exceptional experience for the end user. I am passionate about fostering lasting relationships, both internal and external, and putting people in the best position to succeed. Specialties: Executive Management, Customer Experience, Project Management, Negotiations, Quality Initiatives, Training, Mentoring, Mergers and Acquisitions, Corporate Event Planning, Customer Success, Critical and Strategic Thinking, Business- and Customer-Centric Decision Making
Listed skills include Management, Leadership, Negotiation, Customer Service, and 18 others.