Danielle Boberg Email & Phone Number

United States

Pittsburgh, Pennsylvania, United States

• Set up and maintain billing for Managed Services ATMs, general customer billing based on services and products provided under Card Services, as well as transaction processing through the SUN system based on new.
• Balance and invoice Managed Services ATM services to customers
• Provide assistance and back up for early termination or return of acquisition calculations based on services and contractual terms; balancing and processing the invoice upon finance approval
• Maintain relationships with clients, client executives, sales representatives, finance, accounting, and project managers to ensure accuracy and proper documentation is provided and procedures are followed to ensure.

Pittsburgh, Pennsylvania

• Set up and maintained billing for all customers under MasterCard, Visa, and various other products and services provided by Elan.
• Balanced and researched any issues or billing discrepancies based on what was invoiced from the networks versus what was invoiced to the customers. invoice Managed Services ATM services to customers
• Maintained relationships with clients, client executives, sales representatives, finance, accounting, and project managers to ensure accuracy and proper documentation is provided and procedures are followed to ensure.

Greater Pittsburgh Area

-Understand regulatory and audit issues related to line of business. Worked to ensure all staff are in compliance with corporate mandates, federal and state regulations, corporate policies, and risk and compliance requirements - Ensure mistakes resulting in write-offs (financial loss or risk of financial loss) are minimized and work with staff to ensure.

Pittsburgh, Pennsylvania

-Understand regulatory and audit issues related to line of business. Worked to ensure all staff are in compliance with corporate mandates, federal and state regulations, corporate policies, and risk and compliance requirements -Ensure staff process a minimum of 65 disputes a day with a target goal of 85- Ensure mistakes resulting in write-offs (financial.

Pittsburgh, Pennsylvania

-Minimized or eliminated write-offs. This was accomplished through training staff, tracking and holding associates responsible for errors, following coaching and corrective action measures for associates who had high write-offs and suggested process improvements. In addition, put QA processes in place to mitigate against riskier scenarios that led to write.

Pittsburgh, Pennsylvania

Signature dispute processing under Visa and MasterCard rules and regulations. Handle daily disputes including client inquiries and providing superior customer service. -Process a minimum of 65 disputes a day with a target goal of 85-Mistakes resulting in write-offs (financial loss or risk of financial loss) should total less than $500 in a calendar.