Danielle Borah Email and Phone Number

Handles and responds promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information.Utilizes appropriate systems and databases to enter client or examinee information and or retrieve information as needed.Maintains daily contact with the QA department regarding workflow and pending report status.Files and archives open and closed cases.Verifies all client information is current in the database and all client specific guidelines and or rules or information is documented in the system.Work independently and in partnership with other team members to ensure that questions are addressed, documented and cases are returned in a timely fashion.Appropriately directs calls to other departments as needed.Performs various clerical duties such as typing, filing, emailing, and proofreading as required.Assists in resolution of customer complaints and quality assurance issues as needed.When necessary, notifies management of any report issues or concerns.Ensures all practices are carried out in accordance with state and federal safety and legal regulations.Perform other duties as assigned.

Seating customers in a comfortable spot for them. Serving customers their drinks and meals. Answering any questions that they have. Checking in on them during their meals and making sure they are enjoying their time. Running the cash register. Also taking to go orders and packaging all the condiments and sides for when customers come to pick up their orders. Used to working a fast pace.