Danielle Born Email & Phone Number

Provides excellent customer service enthusiastically while managing multiple tasks dailyMaintains a flexible working environment to manage Process sensitive information of current and past employees with confidentiality Seek out ways to be challengedRequested and was assigned to do projects outside my normal job dutiesManage several programs on a daily basis such as Education Reimbursement, Service Awards, Employee Discounts and check distributionConsistently looking for ways to improve performance as well as process Cross training other team members

Provided excellent customer service in a high volume call center environmentProcessed sensitive information of current and past employees with confidentiality Updated and utilized several Excel spreadsheets daily

Provided excellent customer service enthusiasticallySought out challenging opportunities for growthConsistently asked management how to improveTook on more tasks, such as organizing and putting away the weekly orderCoached other partners/employeesVolunteered to take on “Partner Recognition”A program that recognizes and appreciates “partners” or, employees for outstanding work (Partner/Employee of the Month)Connected daily with customers to ensure they were highly satisfiedMaintained the integrity of Starbucks Coffee CorporationProperly handling cash from customers and counting back accurate change to ensure accurate till auditsCanby Grove Summer Camps

Enthusiastically and creatively taught curriculumTaught Bible stories through drama, song, and storytellingTaught moral lessons through object lessons Responsible for the care, well-being, and safety of children of all ages

Helped implement and develop the new Commuter Life program at the UniversityCoordinated activities to help bridge the gap between commuter students and campus lifeSought to discover the needs of commuting students and assisted in fulfilling these needsConnected with students by taking them out to get to know them better Was a reliable resource for them by knowing policies, procedures and culture of Multnomah University and assisted and directed them to the appropriate departments

Responsible for answering phones and coordinated schedules of stylistsEnsured the clients had full knowledge of services and products usedMulti-tasked and prioritized tasks in this very busy Salon to ensure everything was doneUpdated the client database to ensure we had current client informationTook payment from clients for services and productsAccurately balanced the register at the end of each work dayMaintained my personal books and clientsPerformed manicuring tasks in a timely manner

Data entry for all 300+ youthResponsible for coordinating missions trips, outreach events, and other youth eventsDeveloped and implemented Youth Leadership ProgramMet with Junior and Senior level High School students and led a series of leadership development lessonsProvided resources and opportunities by networking with local businesses and ministries for students to serve in their communityWas held to a high standard of integrity Developed relationships with students, parents, and other ministries

Biblical Studies/Theology/Youth Ministry, Youth Ministry

Human Resources Certificate