Danielle Brooks Email & Phone Number

I work with the Group Tech team to implement fixes for issues that arise on the Oracle Fusion platform with a particular focus on HCM. This includes building user stories, providing test documents with evidence of the issues and then executing UAT after the fix has been deployed. I also recommend improvements for processes where I recognise a more efficient way of working. I work closely with stakeholders across the business to facilitate upskill sessions and ensure they're using the system as efficiently as possible, providing SOPs and support where needed.• Collaborating with 3rd party support agents to resolve issues• UAT for quarterly release updates• Using OTBI to build reports and setting up automation via agents• Good understanding of Absences in Fusion and working with stakeholdersand People Services team to resolve complex queries• Reading Oracle University documents to expand my HCM knowledge

Manchester, England, United Kingdom

My main responsibilities are planning and deploying eLearning modules on Oracle Fusion to circa 60,000 Co-op colleagues. This includes carrying out OAT and UAT on each piece of content, collaborating with the Design Studio on feedback I provide to them and then liaising with the stakeholders to ensure the learning is deployedto the correct colleagues. I also work with the IT Enabling Functions team to carry out regression testing and impact assessments for new Oracle functionalities and bug fixes in the quarterly release cycles.• Implementation and development of Oracle Learn as preferred strategic Learning Management System (LMS), now involved in ongoing maintenance and optimisation of products• Provide support and guidance to stakeholders across the Co-op to create the best creative solutions for their technical learning requirements. I achieve this by gathering business requirements, creating design documents and prototypes and using my knowledge of how end users respond to differentfunctionalities/platforms• Review the Oracle readiness documents and then conduct quarterly regression testing of Oracle Learn for each release cycle• Work collaboratively with Oracle to resolve issues and bugs and act as 3rd line support when tickets are raised on our IT Service Management platform, recognising trends i.e. the same bugs repeatedly appearing across a large group of users• Create training documents for end users of Oracle/my team members for new and current functionality• Solely manage a second LMS (Docebo SAAS), building courses, testing, uploading and deploying content and also managing the back end of the systemKey achievements• Migrated 14 LMS platforms into 3 which involved a data migration of over 3 million rows• Gained a qualification: ISTQB Foundation in Software Testing enabling me to thoroughly test systems and content to ensure they pass requirements

Manchester, Greater Manchester, United Kingdom

I worked very closely with the Commercial Team and was responsible for planningand delivering learning to around 600 people. I facilitated training and developmentsessions to a wide variety of levels, from Exec to Junior including the CEO ofCo-op. Other responsibilities included managing and maintaining a LearningManagement System (Docebo SAAS).• Uploaded online learning materials and face to face delivery sessions to theLMS for colleagues to book on to, updated the dashboard and managed theusers accounts• Sent out monthly newsletters to promote upcoming events and newresources available on the LMS• Built reports on the completion rates from the LMS to send out to stakeholders• Triaged queries and issues from the users and worked with Docebo to resolvethemKey achievements• Delivered important Legal training to the CEO of Co-op and Co-op Food, aswell as majority of the exec board

Manchester

- Organise Training days including attendees, venues, dates and times.- Collate information of scores and feedback from training sessions.- Keep a record of the information gathered using Microsoft Office packages such as Excel.- Liaise with stake holders on a daily basis.- Resolve any issues that stores have regarding online training modules.- General admin duties.

Warrington, United Kingdom

- Recruit for Oil and Gas Engineers within the Civil and Structural Sector

Drama & Theatre Studies, Drama/Theatre Arts And Stagecraft, 2:1

Education record

Education record