Danielle Brown Email & Phone Number

Brisbane City, QLD, AU

Brisbane, Queensland, Australia

Inner West, Brisbane

Ashgrove, Queensland, Australia

Kawana, Queensland, Australia

• Manage the day to day operation of the business including administration, human resources, event coordination, customer service and product support, inventory and stock management, marketing and website maintenance
• Prepare and submit BAS and IAS, manage accounts receivable and payable and process payroll
• Establish a business action plan for each department, analyse key areas to forecast growth strategies, set and work within budget constraints, comply with workplace health and safety procedures and uphold and meet all.
• Organise interstate travel, accommodation and car hire, coordinate conferences for over 300 delegates and regular workshops with up to 30 attendees and host international guests and tutors
• Negotiate pricing with suppliers, organise store presentation and visual merchandising to drive store profits, maintain inventory, implement continuous quality improvement initiatives and provide training for staff as.
• Identify markets to promote specific products, develop strategies to target new customers and update social media platforms and website to promote business and increase online sales

Brisbane, Australia

• Establish and lead retail lending and home mortgage department
• Actively source and establish referral sources and networks through building relationships within the Business Banker network, the community and customers
• Achieve sales targets and identify cross sell and referral opportunities for general insurance
• Provide specialist advice to residential home loan customers on loan approval limits, loan application requirements and the best home loan to suit their individual wants and needs

Indooroopilly, Brisbane

• Meet with applicants to obtain information for loan applications, answer questions and analyse applicants' financial status, credit, and property evaluations to determine loan feasibility
• Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information and review loan agreements to ensure that they are complete and accurate according to policy
• Stay current on the new types of loans and other financial services and products in order to better meet customers' requirements
• Work with clients to identify and achieve their financial goals, market mortgage products to individuals and promote extra services including insurance to meet customers' needs
• Self-manage to ensure sales targets are achieved and exceeded by way of action plan

Upper Mount Gravatt, Brisbane

• Retain existing customer base, develop new business, and provide quality credit and risk solutions for customer, whilst enhancing the customer experience of the lending value chain
• Achieve set benchmarks and sales targets and identify cross sell and referral opportunities for general insurance and loans
• Develop and maintain a high net worth customer base portfolio, troubleshoot any issues and take corrective action if required
• Provide a premium level of customer service to create a culture of repeat business and referral and constantly improve on ‘best practice’ procedure and policy
• Demonstrate and model credit compliance, product knowledge and sales processes

Brisbane, Australia