Danielle Burton Email and Phone Number

• Validating applications for Temporary Traffic Orders and Crane Licences ensuring relevant documentation and payment is included.• Validating applications for Temporary Structure Licences ensuring relevant documentation and payment is included.• Issuing urgent action letters to occupiers and owners of properties, informing them of defective coal plates, water percolation, private forecourt and unlicensed sites which affected the public highway.• Sending public notices to the press, for them to inform the public of any road closures.• Reporting urgent Section 81’s informing different utility companies of any defects which need to be assessed and potentially fixed to ensure the safety of the public.• Creating and validating applications for Temporary Traffic Order licences on behalf of the Special Events Team. These applications were required for filming events and protests taking place in Westminster.• Running monthly reports to create draft permit and defect invoices for utility companies which worked on the public highway.• Liaising with utility companies in relation to draft permit and defect invoices, to reach agreement on the invoice amount.• Create and send permit and defect invoices to companies.• Help facilitate meetings including facilities and refreshments.• Take meeting minutes and distribute the minutes to the relevant recipients.• Distributed post, email and relevant communications to recipients.• Use Office365 platforms including ‘Teams’ to set up a more efficient way for departments to communicate and share documents as well as demonstrating how to operate platform.

• Supporting young people affiliated with gangs into education, training and employment.• Facilitating group sessions around interview preparation, CV writing, mock interviews and job applications.• Recording, and capturing confidential information.• Producing stats to deadline.• Working closely with Gangs Worker to support and identify a caseload of clients with complex needs and a history of offending and gang affiliation.• Supported clients in a way which suits their individual needs and engage with those who can often be ‘difficult to engage’.• Provide written reports and information as requested, including clear and concise records of all key working sessions.• Organised a bespoke CSCS training course with the support from Senior Employment Coach and external CSCS training providers.

• Assist with the smooth running of the office on a day to day basis.• Support heads of services and assist the PA to the Executive Director.• Managing and organising diary for head of service, including prioritising and rearranging meetings.• Organise meetings including facilities and refreshments.• Create agendas for meetings.• Take meeting minutes and distribute the minutes to the relevant recipients.• Order and collect office equipment to organise for the staff to use.• Distributed post, email and relevant communications to recipients.• Use Office365 platform ‘Teams’ to set up a more efficient way for departments to communicate and share documents as well as demonstrating how to operate platform.• Assist with the testing for a new learning management system.• Assist with audit in order to organise staff lockers. Including updating an excel spreadsheet with items relating to each locker.• Provide/ distribute regular service updates to head of services and other relevant employees.

• Raise and issue purchase orders along with providing weekly financial reports. Process and handling department expenses before submitting them to procurement.• Monthly monitoring of VAT invoices as well as monitoring for complaints relating to debt contract.• Managing weekly reports received for contractors providing easy access to required data.• Invoicing companies on outstanding fees, calculating fees to be applied to a case and processing.• Monthly monitoring of VAT invoices as well as monitoring for complaints relating to debt contract.• Managing weekly reports received for contractors providing easy access to required data.• Invoicing companies on outstanding fees, calculating fees to be applied to a case and processing paying test PCN’s to test call flow as well as any other administrative support needed.• Support for the council’s “Don’t Be Idle” campaign for a greener city. Recruiting volunteers on monthly basis and producing email updates, route maps and event itinerary.• Produce a contact sheet to comply with health and safety guidelines highlighted by a risk assessment.• Producing on-street packs for staff to carry out changes required on-street.• Secretarial and clerical support for Head of department responsible for things such travel arrangements, outgoing and incoming correspondence.• Testing PCN payment call flow, following a flow diagram to ensure customers satisfaction.

My duty was to deliver customer service and general admin support for the team. This included, diary management, organising meetings, producing minutes of meetings and producing bespoke business documents. My role also involved collating and reporting data, as well as storing and retrieval of information. This area of work commenced when I was offered a role in supporting a new project. The project was was created to improve the quality of parking in Westminster for residents, as well as a way for the council to collate stats regarding the occupancy of bays. My duties were to monitor a live system and to collate and report any faults, which the system may be experiencing. This includes low battery and any mis-communication reported by the devices. I also assisted with updating new software onto handheld devices, used on-street to issue tickets.

Managing operational and administrative functions to ensure specific projects are delivered efficiently. Travelling to on site project managing events and being responsible for all project budgets from start to finish.