Danielle Castaing Email & Phone Number

San Marcos, California

Creating, designing and integrating ways in which Welk can utilize a standard process for Quality Assurance, Lead Management and Quality Planning for the IT Department.

1318 Mission Road Escondido CA 92029

• Assist upper management in finances, operations management and technological issues.
• Recorded sales invoices, deposits, payroll transactions.
• Researched vendors and analyzed the most effective way to operate the business to maintain quality assurance at the lowest cost.
• Discovered a threat of security when a breach to the network occurred, followed up by setting up a new network with a firewall to ensure customer information is secure.
• Maintained inventory with vendors to ensure output goals are met.

Sabre Springs, CA 92128

• Conducted formal, in-depth consultations with customers to actively stimulate discussions and gain complete understanding of their complex needs, wants, and expectations.
• Maintained low cost inventory to keep supplies available for needed demand 7 months out of the year.
• Routinely maintained technical updates and issues to ensure customer relations management was perfectly integrated to perform optimally.
• Mitigated problems such as language barriers, upset clients, and low morale.
• Exercised a high degree of qualitative analytical skills to evaluate and improve the encompassed scope of the company to preserve our reputation.

Greater San Diego Area

• Maintained and provided excellent customer service to bring a positively comfortable shopping experience, while keeping dressing rooms clean.

Bachelor’S Degree, Management Information Systems, General, 3.2 Gpa

Activities and Societies: Co-President, Management Information System SocietyDirecting an organization's budget, oversee investment of.

High School

Activities and Societies: Competed in an All-Star sport, California All Stars while going to school.