Danielle Cate Email & Phone Number

Johnson City, Tn

Johnson City, Tn

• Oversee marketing, operations and sales functions within store, 30+ associates.• Recruit, hire and retain a high performing, guest centric staff• Responsible for effective planning, delegating, coordinating, staffing, organizing, and decision making to attain desirable profit making results.

Kingsport, Tn

• Drive sales results through customer service and operational excellence within store.• Identify and coach team to reduce variability in performance by linking reports and observations to behaviors• Effectively meet payroll and other company expenditures by preparing schedules using top performing associates.

-Manage various tasks, while meeting rigorous performance and visual standards by understanding key business metrics and results.-Utilized acquired selling techniques and teamwork to educate and build talent within each associate so that as a team we foster a positive and rewarding environment for both customers and associates.-Make observations, insight from business analysis and customer/associate feedback to tailor business strategy to meet the needs of customers.

-Oversee $450.0 department-Planned and executed Special Events-Implemented goal spreadsheets to track progress-Implemented training course for new recruits-speeding profitability-Train, schedule and motivate team

-Contributed over 50% of total counter sales personally-Out trended credit goal of 1:18 to 1:5 resulting in over 800 credit solicitations in one fiscal year