Delivering infrastructure investment and Capex Projects varying in size and complexity for the vast BT property estate within the North Region of the UK.

Project Managing for prestigious Retail Brands and Retailers within the Beauty Industry. Leading and Managing implementation of multi brand delivery for L'Oréal including Maybelline , L'Oréal Paris, NYX Professional Makeup and Essie within multiple retailers across UK, offshore & ROI. Exposure to other adhoc delivery for other prestigious Premium Beauty Brands as required. Installations Projects for Large Supermarket Retailers. Successfully delivering Momentum's 'Project of the Year 2022'.

An experience Senior Project Manager Undertaking Projects New build or Refurbishment of up to 1.5 million pounds value.Room Planning & Design Solutions for Surgeries, Medical Rooms, Hospital Wards, cosmetic outlets, custodial , MOD , laborotory, Nursing and care institutions. Any premises that requires CQC regulation and accreditation or adheres to work within the expected guidelines for better practice.From planning a new treatment, consultation or medical room or refurbishing an existing one, we can provide the complete service. Our room planning and design solutions provide the following benefits:Medical Room Installation and refurbishmentWe design to meet Care Quality Commission, (CQC) infection control guidelines.We understand the relevant Health Building Note (HBN) and Health Technical Memorandum (HTM) guidance such as HBN00-10 Parts A, B and C.Fitted cabinets designed to HTM63 and HTM71 interpretation specifications for cleanliness and optimum storage efficiency.Complete project management from inception through to completion of your medical installation project.Plans can be modified until an optimum solution is achieved.The ability to accommodate existing medical furniture and equipment into your new room design.Advice on infection control, hygiene and cleaning including the use of correct materials and finishes as it applies to your refit or new installation.A supply only service if the project is to be managed by a third party contractor or installer.

A hands on Project Manager involved in solely delivering projects for the entire project life cycle, from initiation through to handover. Working with some of the biggest hotel groups in the country, we supply superior quality contract furniture and manage every aspect of the process from design right through to installation.From smaller independant hotels to larger hotel groups.

Additionally to Customer Opertions ;Working on an exciting partnership within Curtis & DFS Contract launch range. Marketing, Brochure design and networking.Co-ordinating meetings and everyday needs and actions for the managing director of the company.Facilitating training, new ideas and implementing processes within the business.Recruitment of new staff within the customer operations department.Staff events and charity fundraising.Networking

Curtis Furniture is a contract furniture manufacturer for the hospitality industry. Curtis Furniture is the biggest in the market , working closely with brands like Hilton, Holiday Inn, Leeds Arena project.My role is to assist in the projects that come directly from sales managers to ensure quick turnaround from initial concept to quotation including revisions if required from the client. This will involve assisting estimating, reading architechs drawings, floor plans, outsourcing prices for materials and bought-in products. We also process the order and liase with all departments to get the project through to production including project co-ordinators, accounts and purchasing. I also receive tenders for various opportunities to price for clients. I have customer contact on a regular basis and am undertaking some projects that are smaller than the more experienced project co-ordinators at the moment. This is a fantastic achievement to show my attribute to learning within a new industry. I support five sales managers with every aspect of winning their quotations. In addition to this, also co-ordinate staff & charity events within the business.

Stonegables is a private care home that has around forty residents that suffer with dementia. My role is tosupport the care home manager, deputy and senior care assistants with any secretarial, administrative oradditional tasks. I am responsible taking and making inbound and outbound calls, making contact withmedical professionals & families, arranging transportation for residents and carers for appointments, rotas &assisting with payroll submission. I also manage residents and staff files updating and inputting new data,induct new starters and file care plan information away appropriately. I am the first contact via the telephonefor the business providing first contact resolution where possible or directing to the correct information. I amresponsible for all correspondence from the home to other parties and schedule staff training . Additionallyto my role, I help organize activities and promotional events for the activities co-ordinator. I also useMicrosoft package, photocopying & faxing. I am the first point of contact for representing the brand andshow all the potential new families around the home enhancing our features to suit their circumstances. Thisrole entails that I work on my own iniative and making my own decisions.This is a temporary role.

Supporting the Team manager on a daily basis and uptaking team manager role in their absence and holidays.Managing a team of up to 15 staff daily, call monitoring with training and feedback, driving high sales and quality service within the team. Managing absences , disciplinary and adhoc sickness processes. Taking and managing escalated management calls, dealing with complex customer issues. Supervising call levels to achieve optimum service level and goals.Additionally to this role, I worked closely with the Worldwide senior leadership team in effective marketing and campaigns to drive additional sales within the front line sales and service contact centre of over 150 employees. From concept , design to implementation and overall results and reporting. A runner up in 2010 for UK Inspirational Colleague of the year. Involved in runnning out of work events and charity fundraising too.