. Process intakes, resolve property damage claims, set-up & manage all medical care. • Maintain a high level of communication with clients, insurance adjusters, medical personnel & law enforcement and develop close working relationships. • Monitor calendars, meet deadlines & document all notes/tasks into CASEpeer, Dropbox & Microsoft Office applications. • Write settlement demands, prepare offer & pay letters, negotiate liens & collect on medical reductions, prep minors’ compromises • Trained new hired employees in on all aspects of case management from A-Z & administration functions

• Performed 5-star hotel administrative duties for the Hotel Manager and Vice President• Prepared VIP correspondence, hotel brochures and sales and marketing packets• Acted as hotel receptionist and liaison for all other departments in the hotel provided concierge services as needed• Input guest reservations, travel and meeting requests and confidential correspondence

• Assisted the Director of Hotel Marketing in maximizing hotel room revenue throughout the US, Mexico and St. Maarten• Updated rates and inventory of 20+ resort properties through various online and offline channels, coordinated efforts with market manager teams on a global level• Evaluated and executed online promotional sales offers for guest purchase through a variety of online travel agencies, flash sale companies and traditional wholesalers• Maintained content and photos displayed on 3rd party websites, internal homepage as well as worked directly with and independently of the creative team on company brand and image• Assisted Revenue Manager by monitoring rate parity issues on a daily basis and mathematically correcting any discrepancy through GDS or online extranets• Established and processed new wholesaler and advertising contracts through legal policies and procedures, reconciled invoices and submitted check requests or calculated commission • Simultaneously managed a variety of critical projects and fully trained 5 team members in all aspects of hotel marketing and revenue coordination

• Assisted guests in all aspects of dining reservations including exceptional concierge services for Twist by Pierre Gagnaire • Handled special requests related to VIP functions and first point of contact for group sales• Increased productivity as special administrator to Food and Beverage Managers

• Responsible for full cycle Accounts Payable processed 400-500 purchase orders and $400,000 in check runs on a weekly basis• Resolved all invoice discrepancies by coordinating with the Estimation and Inventory team’s control of vendor purchase orders and print shop consumables • Reviewed statements of 5 major accounts, multiple business accounts and established vendor contracts and terms with the Executive staff • Reconciled and processed all corporate expense reports and individual credit card statements for staff of 25+ • Performed administrative functions for the Controller and CFO including correspondence letters, sales packets, Excel spreadsheets, financial reporting in MAS500, meeting requests and assisted with tax preparation and audits

• Exclusive Administrator to General Manager at Trevi including HR, Payroll and Accounting with restaurant gross sales over 10 million dollars; Completed training program at Morton's• Promoted to Sales Coordinator and managed banquet event orders for up to 200 guests on a variety of functions including VIP events and wedding receptions; Developed a close working relationship with each guest and executed their needs to Executive Chef and General Manager, established key contracts for corporate business functions• Coordinated all financial reporting including invoices, check runs, charge backs, statement reconciliation and accurately depicting the complete trial balance on a weekly and monthly basis • Processed Human Resource paperwork for 100+ new employees when Bertolini’s was converted to Trevi including mandating NV employee work cards, processing employee health and benefit information and producing workers compensation reports • Approved employee payroll through Aloha system and submitted reports to ADP for processing, controlled hourly employee hours by reviewing any discrepancies with corresponding restaurant manager and monitoring overtime on a weekly basis