Danielle Chinner Email & Phone Number

Johannesburg, Gp, Za

United States

I transcribe and caption audio and video files into written format for international clients.

Chaoyang District, Beijing City, China

I hold meetings on a monthly basis with parents and prepare learning reports for each student at the end of the year. In addition, I ensure a friendly and safe learning environment for all learners. As such, I maintain a standard teaching pattern and stick to the topic by preparing monthly, weekly as well as daily lesson plans. Additionally, I collaborate with the parents when required.

Gongzhufen, Beijing City, China

I formulated step-by-step demonstrations guidelines for beginners, intermediate and advanced students as well as trained foreign teachers. In addition, I played a key role as the leader of all foreign teachers at the training centre. As such, I ensured a high standard delivery by enhancing teaching methods. In addition, I taught students aged between 3 and 13 years both at home and the training centre to improve performance. Furthermore, I recorded progress in journals, updated parents on students’ progress and suggested improvements when required.

Johannesburg Area, South Africa

Ensured I met all daily, weekly and monthly work deadlines and professionally managed a system with more than 20,000 items. As such, I accurately undertook all operations assigned, liaised with warehouse staff in managing sales and stock.In addition, I oversaw all aspects of sales orders placements and release as well as back orders. As such, I employed problem solving skills in resolving issues that arose from sales orders, ETA’s of sales orders as well as managed stock available. Additionally, I composed export documents for countries across boarder, Namibia, Swaziland and Zimbabwe included. Furthermore, I conducted pricing for franchises, analysed back orders for consumables and spares, responded to questions related to AS400 pricing as well as delayed shipments.

Johannesburg Area, South Africa

I supported the departments as well as Nashua Franchise Channel in products and pricing. As such, I created & maintained pricing on product codes on the AS400 system while demonstrating competent performance. Furthermore, I maintained effective communication on product pricing lists with several units including Technology division and the Franchise Channel divisions. In addition, I deputised the Divisional Manager as well as worked in liaison with Marketing Division to enhance operational efficiency.

Johannesburg Area, South Africa

As a qualified personal assistant, I demonstrated excellent computer skills in preparing presentations for strategic meetings, typing and issuing relevant correspondence. As such, I managed the diary for the manager as well as information related to various units and recorded minutes of the meetings. In addition, I made reservations for appointments, supported product managers, provided answers to queries and messages relating to stock availability on behalf of the product manager.Furthermore, I collaborated with departments and Nashua warehouse, planned meetings as required as well as requested for refreshments for guests and suppliers. Additionally, I ensured division’s adherence to ISO requirements, aided audits as well as responded to ISO queries.

Johannesburg Area, South Africa

I composed sales reports for Management and sale teams as well as collated conference material for conferences. In addition, I applied excellent communication skills in answering queries from Sales Representatives and Head Office as well as gave feedback on time. Additionally, I supported representatives with backorder lists, stock sample requisitions and general queries among other duties.

Edenvale

I was promoted to a Senior personal assistant to 3 directors due to consistent distinguished performance. As such, I managed 4 employees, trained, mentored and evaluated them which resulted in higher productivity as well as efficient work flow. Furthermore, I oversaw production of training manuals and implemented a filing system for all materials used in training courses carried out by the company. In addition, as the Health and Safety Supervisor, I ensured adherence to the ISO Standards within the company. As such, I screened calls, noted down messages, as well as corresponded through emails and internet. Furthermore, I worked in liaison with SETA’s, accurately recorded data for Workplace Skills Plans, Annual Training Reports (ATR) and Employment Equity Reports (EE). Additionally, I employed computer skills to mail merge correspondence, manage directors’ diaries, book appointments as well as record course evaluations.

Johannesburg Area, South Africa

I maintained a high level of professionalism in conducting all secretarial and office administration duties. In addition, I answered and screened phone calls, controlled material costs per job using spreadsheets as well as conducted basic bookkeeping including petty cash, cash book, deposit book, ledger, debtors and creditors. As such, I processed wages of the Accsys Payroll System, submitted UIF, PAYE, Skills Development Levy as well as presented quotations and invoices

Johannesburg Area, South Africa

I collaborated with clients as well as marketed training courses on the ‘on-line’ banking system and attended the coaching sessions. As such, I performed bookings for representatives on training, faxed confirmations to delegates as well as dispatched prospectus to various Nedcor branches.

Johannesburg Area, South Africa

I conducted general roles which included filing of documents, typing as well as follow-up of claims and manning the switchboard. As such, I exhibited excellent skills in data recording and invoicing while maintaining a high degree of accuracy.

Human Resources Management Diploma (Cum Laude), Human Resources Management And Services

Personnel Planning & Administration, Labour Relations, Organisational Behaviour & Development, Training & Development, Art of Negotiation.

Masters Tefl Certificate, Accounting And Finance

Teaching adults; Teaching young learners; Grammar; Communicative Language Teaching (CLT); Lesson Planning & Adapting Materials; Speaking.

Microsoft Programmes, Computer Training

Microsoft programmes

Legal Executive Secretarial Diploma, Legal Administrative Assistant/Secretary

Telex, Reception Switchboard, Legal Secretarial Specialised course, Dictaphone typing, Typing, Teeline Shorthand, Office Administration.

High School Diploma, 12

Activities and Societies: Drama SocietyEnglish First Language Afrikaans Second Language Biology Physical Science Mathematics History