Danielle Coggins Email & Phone Number

Maitland, Florida, United States

Orlando, Florida

Orlando, Florida

• Utilize Project Management skills to oversee each implementation, using defined tools and best practice to deliver exceptional results; collect, maintain and manage all documentation/artifacts associated with each.
• Project management of the implementation of the EmpowerPay Payroll, Human Resources, Benefits, and EmpowerTalent and EmpowerTime applications for multiple clients simultaneously
• Facilitate client Project Status Calls
• Manage the Client relationship with the goal of delivering a “reference” client to operations
• Work with internal partners and clients to define and implement solutions that balance client needs with the product road map and standard offering
• Manage Project LeadersTeam

• Serve as the single point of contact to the Client, assisting them with benefits, payroll, and human resources system needs
• Leverage Implementation Specialist for additional products when applicable
• Work directly with Clients; including on-site, validate client database requirements
• Lead training on use of the system
• Develop a rich understanding of client business requirements and facilitate required transition to ongoing client support team
• Cultivate internal relationships across departments in order to resolve client issues efficiently

• Oversee and ensure successful on-boarding of all new business
• Build quality relationships with internal sales and service to meet quality standards
• Assess and devise payroll submission process for each client
• Responsible for managing and mentoring a dedicated Implementation Data Specialist
• Coordinate and Schedule Client Introduction Call; Communicate Proactively with Client during Implementation
• Perform Implementation Data Specialist duties as required, inclusive of: Client System Configuration, Workers Compensation and SUI Billing Setup; Job Code, Department, and Project Setup in HRPyramid

• Track, manage and oversee implementation process, while working closely with Account Manager to ensure target first pay date is met
• Set up and configuration of client into Ulitpro HRMS
• Data Entry of New Hire Paperwork, Benefit Enrollment Forms, and Employee Deductions into Ultipro HRMS
• Create Payroll Processing Instructions and Account Profile Sheet detailing client contacts and processing notes required to provide ongoing service for each account
• Process first live payroll within Ultipro HRMS
• Led initiative to create new user documentation and host series of Webinars to educate clients and internal members on Ultipro.NET in August 2011

• Acquired human resource concepts by serving as single point of contact for all unemployment claims
• Proactively communicate with clients to keep them apprised of unemployment claim status and ensure they understand and complete their tasks in a timely manner
• Manage monthly metrics surrounding Client Satisfaction Surveys
• Manage vendor relationships with high regard for seeking cost savings for company

• Execute departmental and corporate tasks in a timely manner in order to remain compliant with industryrequirements and regulations
• Responsible for New Hire Reporting, SSN Verification, Client Termination Process, and required PEOcorrespondence to applicable states
• Responsible for managing client communication
• Initiated cost savings alternative on Year End Communication

Ba, Business

Studied Business Management

Associates Of Arts