Dani'Elle Cornish Email & Phone Number

Heathrow, Florida, United States

•Review telephone, email, and customer authentication draw interactions to evaluate procedure and regulatory compliance•Provide feedback to help refine specialists' skills and clarify procedures•Identify potential gaps in communication and areas of improvement for procedures

•Communicated with customers to resolve delinquent accounts•Performed analysis of customer's financial history to determine attainable payment solutions based on customer needs and banking options•Educated customers about online payment options to help bring and keep accounts current

Fleming Island, Florida

•Performed account transactions, such as opening and closing accounts, internal transfers, ordering checks, and placing stop payments on transactions and checks•Identified suspicious and fraudulent activity and escalated claims according to banking procedures•Evaluated members' needs and cross-sold beneficial products and services offered with VyStar Credit Union•Aided members with Internet and Mobile banking app setup and provided advanced online technical support

Orange Park, Florida

•Assisted with daily living needs such as bathing, oral hygiene, dressing, eating, and exercise•Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets•Maintained patient rooms and laundry, as well as shared living areas and nursing stations to help maintain wellness and prevent infection and cross-contamination•Administered medications to patients and documented medication records to ensure the medication cart was balanced

Plymouth Meeting, Pennsylvania

•Answered existing and potential policyholders questions regarding new policies, policy changes, and benefits•Followed up online information requests from potential policyholders and win-backs by telephone to promote services and to help enroll in a policy•Asked probing questions to gain better understanding of individual needs and to determine the best policy to suit those needs•Processed applications, set up seminars and one-on-one meetings, scheduled appointments with field agents, and mailed information on new policies and existing policy changes•Provided leadership and training on policies and system applications for new agents while maintaining sales numbers•Followed up with potential policyholders regarding online information requests and promoted products by telephone.

High School Diploma

Activities and Societies: National Honor Society, Reading Olympics, and Senior Committee

Diploma And Certificate Of Completion, Health Services/Allied Health/Health Sciences, General, Honor Roll

The Allied Health Program allowed students to explore various health-related procedures, learn medical terminology, and learn medical laws.