• Developed content strategy for all business-to-consumer websites• Pitched, researched, and wrote articles on news, research, and lifestyle tips for consumerknowledge and search engine optimization• Created slideshows, health guides, ebooks, and infographics to drive demand generation• Edited and published content from a team of healthcare professionals• Worked directly with social media, email marketing, and client services teams to createdynamic content which improved customer acquisition and retention• Contributed writing, editing, and development work to the “True Cost of Diabetes” campaignresulting in 128 million impressions

• Led volunteer groups of up to 40 people on-site in India• Created and coordinated projects for volunteers at the organization’s school as wellas in leprosy colonies to facilitate interaction and aid for leprosy afflicted people• Taught middle and elementary school classes in mathematics and English

• Assisted controller with accounts payable and other accounting tasks• Documented policies and procedures for IT and administrative processes in preparation for a third-party review of the company’s policies and procedures• Set up computer systems for the company’s customers