Danielle Cuffee Email & Phone Number

District Heights, Md, Us

Liaise with consultants and managers to document business processes effectively.•Create and develop functional requirements of systems to improve quality, performances, and .and external interfaces with clients. •Manage requirements and ensure they are stored in automated systems.•Create and design specifications as requested by sales and account management unit.

Verifies opening bank total.•Accurately distributes all cash in respective stands for all cash sales during an event.•Creates banks for each location prior to events •Confirms total banks with each stand lead and has stand lead sign off on total bank•Distributing banks, report directly to assigned location.

Preparation of logistics support to all relevant operations within the program or project.•Assistance in provision of logistics support to other staff by arranging land and air-travel.•Arranging security clearance for daily/weekly missions.•Maintenance of equipment’s inventory•Management of program and project transport requirements.•Assign drivers schedule, ensuring timely services.•Logging fuel usage, recording log books and maintenance of vehicles.•Ensure regular radio reporting procedures are maintained consistent with regulations.

Responsible for prompt 365 attendance and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail; track courier and accountable items (FedEx, UPS, Certified Mail, etc);•Research and route unidentified and generic mail; receive, log, deliver and track messenger items; shipping and receiving incoming and outgoing packages, materials, parts, or products and verifying and maintaining records of all shipments; retain shipment paperwork; •Follow delivery schedule for incoming shipments; operate shipping/receiving equipment; respond to customer requests; data entry; maintain inventory; perform routine upkeep and basic maintenance of equipment; record and track customer inquiries and fulfillment of requests.

Transactions specialist,-provided information on members account status•Researched and determined resolution for disputes on members accounts.•Revenue specialist- processing applications for members applying for loans•Counseled members on consumer loans and credit card applications•Collateral Control specialist- managed proof of ownership for all collateralized loans•Released members titles from Navy Federal titling system (Vintek)•Loan Servicing specialist- reviewed members applications for updates and decisions•Viewed members credit beau reports for qualifications of loans.

Developed ability to work in a fast-paced atmosphere•Maintained excellent customer relations and developed parent, teacher and student rapport•Diplomatically resolved parent, teacher and student complaints on as-needed basis•Ability to follow instructions well and make decisions with no supervision•Motivated 100+ co-workers, parents and students•Maintained record-keeping procedures without error•Delegated responsibilities to employees to meet company’s expectations•Effectively developed telephone communication skills

Perform quality member service•Interview, counsels and facilitates members in management of financial matters•Assists members in resolving problems or discrepancies with their accounts•Assist in the daily balancing of the branch•Ensures that cash and other negotiable items received are handled accordingly.•This includes but is not limited to functions such as receipt and disbursement of funds, cash management, cashing of checks, cashing and selling bonds, cashing and selling of traveler’s checks, collection of foreign checks, cash advance processing, and ATM balancing