Manager, Cx Systems
Current
Dec 2021 - Present
AeroLeads people directory · profile
Danielle Cummings Email & Phone Number
Manager, CX Systems
at
GOAT Group
1 work email found
@goat.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Who is Danielle Cummings? Overview
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Quick answer
Danielle Cummings is listed as Manager, CX Systems at GOAT Group, based in Los Angeles, California, United States. AeroLeads shows a work email signal at goat.com and a matched LinkedIn profile for Danielle Cummings.
Danielle Cummings previously worked as Project Manager, Customer Experience at Rover.Com and Operations Manager - Ecommerce at Leaf Group. Danielle Cummings holds Bachelor Of Arts (B.A.), English Language And Literature/Letters from Uc Santa Barbara.
Company email context
Email format at GOAT Group
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{first}.{last}@goat.com
86% confidence
AeroLeads found 1 current-domain work email signal for Danielle Cummings. Compare company email patterns before reaching out.
Profile bio
About Danielle Cummings
Project & System Manager with over 7 years of experience. Specializes in process creation and improvement; customer data analysis; and roadmap development and project prioritization.Core competencies include Zendesk Architecture and Administration, Customer and Data Analysis, Stakeholder Communication, Roadmap Development, Business Strategy, Customer Service, Process and Policy Optimization, and Team Management.
Current workplace
Danielle Cummings's current company
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7 roles
Danielle Cummings work experience
A career timeline built from the work history available for this profile.
Project Manager, Customer Experience
Lead Project Manager for CX projects focused on efficiency and scalability.- Created project management process using Jira to track status, story points, and communicate progress to stakeholders.- Introduced process to track and report on customer feedback and escalate findings to Product Management team for execution.- Managed Customer Service tools.
Oct 2019 - Mar 2020
Operations Manager - Ecommerce
Determined and managed projects that improved the post-purchase customer experience for e-commerce brands Society6 and Deny Designs.- Analyzed customer data – NPS, CSAT, returns – and determined largest pain points with satisfaction in relation to product quality, delivery and customer service.- Established key roadmap themes and determined yearly projects.
Jul 2017 - Sep 2019
Project Manager, Customer Support
Managed Tier 1 Customer Support and projects for service teams across Leaf Group.- Implemented individual and multi-brand Zendesk systems for four business units, including Society6 which decreased contacts by 40% YOY.- Optimized and organized customer service processes for Marketplace brands; focused on documenting workflows to universalize procedures and.
Nov 2015 - Jul 2017
Front Desk Coordinator
Documented processes and managed projects that improved facilities management.
Jul 2015 - Nov 2015
Administrative Assistant
Ubc Insurance Solutions
Feb 2015 - Jun 2015
Assistant Office Manager
Assisted with running and managing the office of a condominium complex and its vacation rentals.
Jan 2014 - Dec 2014
1 education record
Danielle Cummings education
-
Uc Santa Barbara
FAQ
Frequently asked questions about Danielle Cummings
Quick answers generated from the profile data available on this page.
What company does Danielle Cummings work for?
Danielle Cummings works for GOAT Group.
What is Danielle Cummings's role at GOAT Group?
Danielle Cummings is listed as Manager, CX Systems at GOAT Group.
What is Danielle Cummings's email address?
AeroLeads has found 1 work email signal at @goat.com for Danielle Cummings at GOAT Group.
Where is Danielle Cummings based?
Danielle Cummings is based in Los Angeles, California, United States while working with GOAT Group.
What companies has Danielle Cummings worked for?
Danielle Cummings has worked for Goat Group, Rover.Com, Leaf Group, Ubc Insurance Solutions, and Solimar Sands.
How can I contact Danielle Cummings?
You can use AeroLeads to view verified contact signals for Danielle Cummings at GOAT Group, including work email, phone, and LinkedIn data when available.
What schools did Danielle Cummings attend?
Danielle Cummings holds Bachelor Of Arts (B.A.), English Language And Literature/Letters from Uc Santa Barbara.
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