Danielle Dale Email & Phone Number

England, United Kingdom

Birmingham, England, United Kingdom

- With the Strategic Programmes and Change team, I help to deliver projects which contribute to institution-wide change initiatives and a culture of positive change.- Diary management for the Deputy Pro-Vice-Chancellor for Regional Engagement (previously for the Chief of Staff and Head of the Executive Office).- Supporting the Executive Support Division on a broad range of projects and initiatives (which has included Birmingham Professional events, graduations and the Graduate Management Training Scheme)- Organising events and meetings with internal and external stakeholders.

Birmingham, United Kingdom

- Organised and coordinating large-scale and intricate recruitment events such as interviews, Offer-holder Visit Days and Open Days, and adapting these events for an online environment.- Provided Line Management for four Student Recruitment Coordinators with their own course portfolios.- I had budget responsibility for the delivery of recruitment events.- I oversaw the whole admissions administrative process for undergraduate students in the College of Medical and Dental Sciences.- Produced regular analysis reports on applications, conversion and registration data utilising multiple systems and data sources.- Worked collaboratively across the College and the University on admissions policies, objectives, and marketing for recruitment and admissions activity.In addition to my duties, I was also a mentor for Careers Network and Events Officer for the Rainbow Network.

- Provided marketing and events support for two Schools in the College of Arts and Law.- Organised Offer-holder Visit Days and Open Day activity, including matters such as organising refreshments, booking rooms, creating Offer-holder Visit Day visitor packs, booking transport if necessary, creating registration lists, registering and hosting visitors, giving presentations on general topics and evaluating success.- Set up communications and events for enquirers and applicants on our CRM system Hobsons (and later Radius) - including Offer-holder Visit Day communications, recording visitor attendance and providing content for newsletters to enquirers and applicants. - Recruited student ambassadors for use in recruitment events, including assessing applications, conducting interviews and training. This also includes managing student ambassadors to ensure standards are maintained. - Produced short films and podcasts for recruitment purposes.- Was the first point of contact for admissions enquiries and bespoke on-campus visits for applicants and enquirers who are unable to make scheduled flagship recruitment events.- Carried out market research including competitor scanning, data collection, online surveys and focus groups with current students.- Assisted with the Confirmation and Clearing process within the Schools in the College of Arts and Law and to be involved in the central activities during this time. - Was the point of contact for widening participation initiatives and identifying how these can be enhanced for the benefit of the School.In addition to my duties, I was the highest fundraiser for the university's 10,000 Lives campaign in 2018. Here, I ran 10k and raised £800 to help fund internships and scholarships for students from widening participatory backgrounds.

Birmingham, United Kingdom

- Organised meetings and conferences for Room Hire, Day Delegate Rates and/or 24 Hour Rates for over 30 Malmaision and Hotel Du Vin properties across the UK.- Delivered the contracting process and proactively followed up outstanding enquiries.- Handed over contracts and function sheets to hotels and central administration team.- Cross-sold brands and up-sold additional products and services to maximise conversion.- Managed and input data onto Opera in an accurate and timely manner.- Liased with sales team to implement sales initiatives.

Birmingham, United Kingdom

- Booked event and hospitality staffing requests from clients onto the online system and sent out accurate booking confirmations and timesheets to casual staff.- Organised event logistics such as transportation, uniforms and accommodation.- Maintained weekly channels of communication with clients and conducted event follow-up calls.- Attended events to expand industry knowledge and improve client and casual staff relationships.- On-call 24/7 one week per month to effectively manage event problems which arose out of office hours.

Midlands

- Alongside my undergraduate studies, I helped to coordinate the annual Institute of European Law conference, International Shakespeare Conference, two annual Taiwanese Summer Schools and the first month-long Birmingham International Summer School for cultural heritage.- Assisted with organisation and administration of an international five-day conference for Ironbridge, "Rust, Regeneration and Romance", where I also chaired conference panels- Researched and emailed delegates and sponsors- Maintained excel spreadsheets, Dropbox and Wordpress sites- Booked trips and tours- Ensured the smooth-running of the events to schedule- Produced and evaluated an online survey in an event report and a budget reportBetween September and October 2013, I also assisted in arrangements for the University's first spoken and written word festival - Book to The Future. Here, I: - Assisted with festival organisation, documentation and communications including social media promotion.- Completed and filed risk assessment forms.- Created a festival brochure.- Communicated with authors, alumni and events organisers.- Worked with the web team to storyboard and develop a festival trailer.- Managed simultaneous events.- Assisted in our world record attempt arrangements and promotion.