Danielle David Email & Phone Number

• Programme Management - managing the organisation of key calls for the team including minute taking.• Managing the office overseeing health and safety, cleaning, equipment function, supplies and incoming and outgoing postage including international deliveries• Managing the team’s computer inventory and resolving or directing IT issues.• Responsible for incoming correspondence to team (both to office and email).• Logistical arrangements for UK meetings and events.• Maintaining the team’s main repository for information, organising and updating• Handling visa applications, checks on passport, driving licences, race licences and other necessary documentation for team members.• Responsible for ensuring new staff set up with the relevant email, phone number and IT equipment to do their job.• Management of IT and Facilities budget.• Monthly audit of the teams’ phone bill.• Reconciliation of taxi invoices to team events.• Lead for the IT projects and office projects (maintenance and office moves)• Supporting team events where necessary.• Admin support for Senior Management team and for the team’s other operational bases.

Manchester, United Kingdom

Manchester, United Kingdom

Respond to membership enquiries, providing information by telephone, fax, email, web and face-to-face as required or redirect as necessary.Input and process membership details for clubs, teams and individuals onto a central database. Create new records on the membership database and use related applications, such as Microsoft Excel and Word.Follow data protection practices in dealing with hard copy and electronic membership records.Input event registration forms for the production of the events calendar and receive and process competition results.Process financial transactions, checking payments and forwarding payment details to the Finance department where required.Produce, process and present documentation relating to aspects of competition and membership services and the work of management, the board and workgroups of British Cycling.Make outgoing calls to members and ensure the appropriate levels of membership benefits are communicated to members at all times.Open, sort and distribute all incoming and outgoing mail as required.Provide secretarial and administrative support as required to the Cycle Sport and Membership department.Liaise with paid and volunteer officials involved in the administration of cycling as sport and active recreation.

Manchester, United Kingdom

Provide administrative support as required for the Membership Administration Team.Input and process membership details for clubs, teams and individuals onto a central database.Create new records on the membership database and use related applications, such as Microsoft Excel and Word.Update and maintain the British Cycling database.Prepare outgoing membership letters and literature.Undertake photocopying/collating/document preparation as required.Screen telephone calls and emails, assisting or redirecting callers, as appropriate.Follow data protection practices in dealing with hard copy and electronic membership records.Open, sort and distribute all incoming and outgoing mail as required.Assist with general duties as and when required, e.g. filing, data entry.Undertake any other tasks appropriate to this level of responsibility

Oldham, United Kingdom

Including various administration duties:Telephone bookings and enquiriesEmail correspondenceData entryCustomer complaintsRadio control of communicationsFaxingFilingOrganising and updating passengers’ bookings.

Chadderton, Oldham

Assisting the manager on the day to day running of a successful and highly profitable pub operation. Supervising in the manager’s absence, training and develop staff and helping to establish an effective stock control system and actively participating in the pubs charity work, raising over £10,000 in the last two years for various charities.Helped management achieve the following awards: J.W.Lees Food Pub of the Year 2009J.W.Lees Area Pub of the Year 2010Oldham Advertiser Pub of the Year 2010J.W.Lees Pub of the Year 2011

Education record

Alevels, Sociology A, Psychology B, Business Studies B

Education record