Director Of Instructional Design And Development
CurrentOversee the design, development, and delivery of digital learning and instructor-led training, impacting over 120,000 employees annually. Ensure training initiatives align with operational excellence and organization-wide standards, leading to a 20% improvement in training satisfaction scores. This includes compliance training, functional skills development, leadership training, and professional growth opportunities. đź’ˇLead the design and implementation of movement-wide L&D programs. Collaborated with internal stakeholders to identify skill gaps, resulting in a 30% reduction in performance gaps through targeted learning solutions.Played an integral role in the process and team efforts to achieve IACET Certification, expanding the organization's ability to offer accredited training and increasing CEU participation. Spearheaded gamification initiatives that boosted learner engagement by 40%, improving completion rates and knowledge retention.Partnered with organizational leadership to integrate performance management processes into training programs. Established metrics that enhanced the evaluation of training effectiveness, driving a 15% increase in operational performance.