Danielle Decarolis
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Danielle Decarolis Email & Phone Number

Call Center Operations Supervisor | Certified IRA Professional | Police and Fire Federal Credit Union at Police and Fire Federal Credit Union
Location: Greater Philadelphia, United States, United States 4 work roles 3 schools
1 work email found @pffcu.org 3 phones found area 215 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email · 3 phones

Work email d****@pffcu.org
Direct phone (215) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Police and Fire Federal Credit Union
Role
Call Center Operations Supervisor | Certified IRA Professional | Police and Fire Federal Credit Union
Location
Greater Philadelphia, United States, United States
Company size
566 employees

Who is Danielle Decarolis? Overview

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Quick answer

Danielle Decarolis is listed as Call Center Operations Supervisor | Certified IRA Professional | Police and Fire Federal Credit Union at Police and Fire Federal Credit Union, a company with 566 employees, based in Greater Philadelphia, United States, United States. AeroLeads shows a work email signal at pffcu.org, phone signal with area code 215, and a matched LinkedIn profile for Danielle Decarolis.

Danielle Decarolis previously worked as Call Center Operations Supervisor at Police And Fire Federal Credit Union and Call Center Supervisor at Police And Fire Federal Credit Union. Danielle Decarolis holds Bachelor Of Arts - Ba, Organizational Behavior Studies from New York University.

Company email context

Email format at Police and Fire Federal Credit Union

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{last}{first_initial}@pffcu.org
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AeroLeads found 1 current-domain work email signal for Danielle Decarolis. Compare company email patterns before reaching out.

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Profile bio

About Danielle Decarolis

I have worked in the banking/credit union industry for 17 years within several roles relating to the customer experience. I am dedicated to producing quality work, helping staff improve the quality of their work, and exceeding the customer expectation. I am effective at building quality relationships between customers and staff because never exclude the human element from every interaction. Certified IRA Professional. Experience across several platforms within Credit Union spectrum, including: Symitar, MeridianLink, Encompass, Calabrio, Akuvo, Check 21,iPay, Finesse, Akcelerant, ADP, and Q2.

Current workplace

Danielle Decarolis's current company

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Police and Fire Federal Credit Union
Police And Fire Federal Credit Union
Call Center Operations Supervisor | Certified IRA Professional | Police and Fire Federal Credit Union
philadelphia, pennsylvania, united states
Website
pffcu.org
Employees
566
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Company profile
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4 roles

Danielle Decarolis work experience

A career timeline built from the work history available for this profile.

Call Center Operations Supervisor

Current
Police And Fire Federal Credit Union

Bensalem, PA

Manages 6 back-office Call Center teams with varying areas of responsibility, including: IRA, Live Chat and E-Mail, New Member Enrollment, Indirect Lending, Member Research, Formal Complaint ResolutionRegularly assumes a lead role in automation and efficiency projects, as well as annual, semi-annual, and quarterly staffing analysis and other high-level and.

Jul 2015 - Present

Call Center Supervisor

Police And Fire Federal Credit Union

Greater Philadelphia Area

  • Supervising a team of varying schedules and talents
  • Handling escalated member phone calls and e-mails from staff, upper management, and CEO
  • Resolving member problems and concerns in a timely manner, “Bend the rule to fit the member, don’t bend the member to fit the rule”
  • Assisting staff with problems and answering questions in an extremely busy, fast-paced environment
  • Handling high-risk transactions in a steady, secure manner
  • Analyzing difficult situations, using justifiable judgement to make decisions when resources unavailable on nights and weekends
Jan 2008 - Jul 2015

Telephone Member Service Representative

Police And Fire Federal Credit Union

Greater Philadelphia Area

  • Resolved product or service problems by clarifying the member’s complaint.
  • Handled over 110 memberphone calls per day
  • Assisted members by listening to their concerns and locating the best solution
  • Asking probing questions to identify products and services to fit the member’s wants, interests, and needs
  • Ensured member satisfaction by having an excellent follow up process
  • Exceeded team and sales goals and was promoted to Supervisor
Aug 2006 - Jan 2008

Barista

Starbucks

Greater Philadelphia Area

Mar 2003 - Aug 2006
Team & coworkers

Colleagues at Police and Fire Federal Credit Union

Other employees you can reach at pffcu.org. View company contacts for 566 employees →

BP Breyanna Porter Breyanna Porter Colleague at Police And Fire Federal Credit UnionPhiladelphia, Pennsylvania, United States, United States View → AM Alicea Moore Alicea Moore Colleague at Police And Fire Federal Credit UnionPhiladelphia, Pennsylvania, United States, United States View → KK Kevin Kots Kevin Kots Colleague at Police And Fire Federal Credit UnionPhiladelphia, Pennsylvania, United States, United States View → MY Mohd Younas Mohd Younas Colleague at Police And Fire Federal Credit UnionDoda, Jammu & Kashmir, India, India View → AA Andre Alvarez-Rios Andre Alvarez-Rios Colleague at Police And Fire Federal Credit UnionGreater Philadelphia, United States View → JC Jagdish Choudhary Jagdish Choudhary Colleague at Police And Fire Federal Credit UnionVadodara, Gujarat, India, India View → VJ Vishal Jaiswara Vishal Jaiswara Colleague at Police And Fire Federal Credit UnionKolkata, West Bengal, India, India View → SO Shannon Obrien Shannon Obrien Colleague at Police And Fire Federal Credit UnionGreater Philadelphia, United States View → AY Anand Yadav Anand Yadav Colleague at Police And Fire Federal Credit UnionPanipat, Haryana, India, India View → IN Ian Nurse Ian Nurse Colleague at Police And Fire Federal Credit UnionGreater Swansea Area, United Kingdom View →
3 education records

Danielle Decarolis education

FAQ

Frequently asked questions about Danielle Decarolis

Quick answers generated from the profile data available on this page.

What company does Danielle Decarolis work for?

Danielle Decarolis works for Police and Fire Federal Credit Union.

What is Danielle Decarolis's role at Police and Fire Federal Credit Union?

Danielle Decarolis is listed as Call Center Operations Supervisor | Certified IRA Professional | Police and Fire Federal Credit Union at Police and Fire Federal Credit Union.

What is Danielle Decarolis's email address?

AeroLeads has found 1 work email signal at @pffcu.org for Danielle Decarolis at Police and Fire Federal Credit Union.

What is Danielle Decarolis's phone number?

AeroLeads has found 3 phone signal(s) with area code 215 for Danielle Decarolis at Police and Fire Federal Credit Union.

Where is Danielle Decarolis based?

Danielle Decarolis is based in Greater Philadelphia, United States, United States while working with Police and Fire Federal Credit Union.

What companies has Danielle Decarolis worked for?

Danielle Decarolis has worked for Police And Fire Federal Credit Union and Starbucks.

Who are Danielle Decarolis's colleagues at Police and Fire Federal Credit Union?

Danielle Decarolis's colleagues at Police and Fire Federal Credit Union include Breyanna Porter, Alicea Moore, Kevin Kots, Mohd Younas, and Andre Alvarez-Rios.

How can I contact Danielle Decarolis?

You can use AeroLeads to view verified contact signals for Danielle Decarolis at Police and Fire Federal Credit Union, including work email, phone, and LinkedIn data when available.

What schools did Danielle Decarolis attend?

Danielle Decarolis holds Bachelor Of Arts - Ba, Organizational Behavior Studies from New York University.

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