Danielle Dederer Email & Phone Number

Smyrna, TN

• Acted as primary contact for customers for all bank services: greeted customers, answered and directed phone calls, verified proper identification, processed transactions, and assisted customers with a variety of needs.
• Maintained cashbox and transaction processing through daily cash balancing.
• Assembled and maintained products for bank and customers, and provided customer referrals to financial service representatives.
• Upheld and assisted in the streamlining of organization systems for bank documents.

Cleveland, TN

• Run and manage checkout counter and store floor by assisting customers with purchases, product ordering, and product explanation and suggestions.
• Assist with the daily operations in running a café: track and record product usage and sales, make various café drinks and foods for customers, and organize café layout to match the visual merchandising program as.
• Organize and maintain the magazine system, including removal of expired product and replacement with new product.

White Plains, NY

• Worked on 2012 Environmental impact report, adding graphics and visual imagery to represent growth and decline of environmental factors based on data provided by the company.
• Edited content for clarity and cohesiveness, revising for maximum ease of communication.

• Assisted students in writing at various stages of the writing process
• Conducted brainstorming sessions with students to generate ideas for critical and creative works of writing
• Edited papers and checked for grammatical, syntactical, and spelling errors
• Evaluated flow and effectiveness of communication in student essays

• Answered phones and transferred calls
• Sorted and distributed mail
• Scanning: converting paper documents to computer files
• Printed shipment slips and mailed packages using FedEx, Courier, and standard US mail
• Used Excel to record various payments and expenses
• Made copies and assembled presentation booklets

Bachelor Of Arts (B.A.), English Language And Literature, General

Activities and Societies: Sigma Tau Delta (English Honor Society), Alpha Chi (National Honor Society), Invisible Children Graduated Summa.

High School With Honors Diploma