Danielle Dederer Email & Phone Number

Smyrna, Tn

• Acted as primary contact for customers for all bank services: greeted customers, answered and directed phone calls, verified proper identification, processed transactions, and assisted customers with a variety of needs regarding the upkeep of accounts.• Maintained cashbox and transaction processing through daily cash balancing.• Assembled and maintained products for bank and customers, and provided customer referrals to financial service representatives.• Upheld and assisted in the streamlining of organization systems for bank documents.

Cleveland, Tn

• Run and manage checkout counter and store floor by assisting customers with purchases, product ordering, and product explanation and suggestions.• Assist with the daily operations in running a café: track and record product usage and sales, make various café drinks and foods for customers, and organize café layout to match the visual merchandising program as prescribed by Books A Million corporation.• Organize and maintain the magazine system, including removal of expired product and replacement with new product.

White Plains, Ny

• Worked on 2012 Environmental impact report, adding graphics and visual imagery to represent growth and decline of environmental factors based on data provided by the company.• Edited content for clarity and cohesiveness, revising for maximum ease of communication.

• Assisted students in writing at various stages of the writing process• Conducted brainstorming sessions with students to generate ideas for critical and creative works of writing• Edited papers and checked for grammatical, syntactical, and spelling errors• Evaluated flow and effectiveness of communication in student essays

• Answered phones and transferred calls• Sorted and distributed mail• Scanning: converting paper documents to computer files• Printed shipment slips and mailed packages using FedEx, Courier, and standard US mail • Used Excel to record various payments and expenses• Made copies and assembled presentation booklets• Sent and received faxes

Bachelor Of Arts (B.A.), English Language And Literature, General

Activities and Societies: Sigma Tau Delta (English Honor Society), Alpha Chi (National Honor Society), Invisible Children Graduated Summa.

High School With Honors Diploma