Customer Rewards LLC, Brandon FlHR Administrative and Recruiting Specialist, April 2019- March 2020• Assist with Payroll each week using ADP • Schedule phone and in-person interviews, Answer and direct all incoming Phone calls • Set up training room each week for all new hires Day and Night Shift • Greeted and Assist all guest in lobby • Administrative duties such as filing, typing, copying, scanning, Mailing. Order all office supplies needed Monthly and Maintain computer and manual filing systems • Significantly increased number of applicants and new hires by identifying qualified candidates through a variety of avenues • Correspondence through email with all Management, Directors and team members • Interview and Recruit suitable candidates for specific roles at Customer Rewards • Create and distribute candidate offer letter and packets; update New Employee Orientation spreadsheet packets with new hire information, update and create Training Packets for all new hires • Update calendar and update candidate status in applicant tracking system and spreadsheets• Develop and maintain a database of pre-qualified candidates through research, networking, associations and professional organizations, Update all Employees and new hires on Track results software program and in spreadsheets• Update General reports/all reports weekly Using Track Results

USHEALTH Advisors, Brittany AtchisonExecutive Assistant, March 2018 – March 2019 • Support boss in maximizing productivity, making decision making easier while wholly supporting their leadership. • Ensure that executives have the time and bandwidth to do what only they can do, and delegate the rest appropriately. o Administer payroll each week using both ADP Payroll and Paychex platforms o Utilize QuickBooks to organize both personal and professional accounting information. • Manage processes methodically and strategically, plus communicating proactively, so the executive is more available to make the critical, high-level business decisions that only he or she is qualified to make. o Lead Qualifying – A Lead system is provided by your agent. Read from a short, 1-page script (provided) in efforts to find qualified individuals for company products followed by appropriate lead dispositioning o Appointment Setting – Qualified leads are to be scheduled for appointments and summarized for leadership. Clearly mark appointments both in your personal as well as your boss’ calendar or scheduler of choice.o Customer Service – o Maneuver customer service calls from existing clients by taking detailed notes of any issue or concern of the client. Be aware of all telephone numbers needed to assist with customer service as you will likely be authorized to handle these calls on your own as an authorized assistant for your agent o Assist your agent in any “administrative” duties such as writing thank you cards, birthday cards, and various occasion cards for existing clients. • Recruiting – Manage an exclusive recruiting email and Indeed website. Schedule 8-10 interviews each week, increasing overall team grown by 2.5% each month in order to hit benchmarks and deadlines for the company.

Elite Plumbing Designs of Tampa Bay, Inc., Brandon, FLAdministrative Assistant, Jan 2016 – present• Provide administrative support to ensure efficient operation of the office. Supports managers and employees through a variety of tasks related to organization and communication. Ability to effectively communicate via phone and email ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner. May direct and lead the work of others. Rely on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected. Report to a manager or head of a unit/department.o Answer and direct phone callso Organize and schedule meetings and appointmentso Maintain contact listso Produce and distribute correspondence memos, letters, faxes and formso Assist in the preparation of regularly scheduled reportso Develop and maintain a filing systemo Generate reportso Handle multiple projectso Prepare and monitor invoiceso Carry out administrative duties such as filing, typing, copying, binding, scanning etc.o Write letters and emails on behalf of other office staffo Maintain computer and manual filing systemso Resolve administrative problemso Receive, sort and distribute the mailo Manage staff appointments

Seminole Hotel and Casino, Tampa, FLServer/Cocktail, May 2008 – Dec 2016• Greet all guests in a friendly manner, creating a connection to ensure positive and effective service• Establish relationships with clientele, developing relationships that guide networking and the ability to interact in socially diverse environments• Train new team members properly, effectively, and wholeheartedly• Initiate relationships amongst elite leadership within the organization, enabling better promotion and representation of the company’s core ideals and fundamental goals• Maintain a calm demeanor during high volume demands while effectively sustaining order among guests• Manage money in an honest and responsible manner• Arrive promptly to every shift, adhering to strict time schedules and guidelines• Communicate with coworkers, management and clientele to ensure satisfaction on all levels of service• Sustain a safe, clean, organized and stocked work environment through constant sanitation, organization, and proper food handling• Exhibit leadership among coworkers by designing, collaborating and executing plans for improved organization through checklists, verbal encouragement and training