Danielle Dickey Email & Phone Number

San Francisco, California, Us

San Francisco, California, Us

Process Design & Execution

Charlotte, Nc, Us

 Single point of contact for bottling customers for all business functions including finance, planning, transportation and raw materials procurement. Validate bottler forecast and product demand. Collect and analyze data on bottler preferences, needs and buying habits to identify trends. Manage special projects and assignments requiring broad expertise.  Provide hands on UAT support. Maintain project milestones plans, project critical paths, and detailed project plan Operate with substantial latitude for unviewed action or decision Own and develop relationship with partners, working with them to optimize and enhance our integration. Coordinate weekly meetings, conference calls and focus groups for issue resolution and to ensure cohesiveness Ensure that all projects are delivered on time and within scope. Assist with design, document and maintenance of system processes. Monitor for ways to discover and resolve issues and deliver better value to bottlers Report on data validation findings, technical issues or questions and make recommendations to executives.

New York, Us

Responsible for order management of assigned Specialty territory including entering, confirming and maintaining customer orders to ensure accuracy. Validate Account’s seasonal buy, as well as in-season reorders against order confirmations and clearly communicate and resolve discrepanciesReview and communicate to Sales and Accounts all issues impacting deliveries, including late receipts, product shortages, style updates, quality issues and transportation delays Build strong business relationships with accounts and buyers by partnering with Sales to understand account specific preferences and requirementsAnalyze and review Account’s PO status and provide updates to Sales and Accounts as needed

Charlotte, Nc, Us

Demonstrated the ability to provide complete and concise explanations regarding bankruptcy and Bank of America accounts to inquiries made via incoming telephone contact.Delivered high quality customer service stressing client focus, product knowledge and problem resolution. Managed risk for the bank by validating current processes and procedures to locate errors and reconcile accountsComposed procedures and facilitated training to New Hires and current employeesParticipated in weekly call calibration sessions and business planning meetings to resolve process issues