End User Compute
Current• Plan, coordinate, and execute PC refresh projects across the client’s organization.• Collaborate with IT leadership to establish project timelines and budget requirements.• Conduct thorough inventory assessments to identify PCs eligible for replacement.• Oversee the disposal or repurposing of retired hardware in an environmentally responsible manner.• Unbox, configure, and install new PCs and associated peripherals.• Install and update operating systems, software applications, and necessary drivers.• Ensure seamless data migration from old to new PCs, preserving user data and settings.• Provide technical support to end users during the PC refresh process, addressing any hardware or software issues promptly.• Collaborate with the IT support team to resolve complex technical problems.• Conduct training sessions or workshops to help end users become familiar with new systems and software.• Ensure that all refreshed PCs comply with company security policies, including antivirus and encryption requirements.• Implement security updates and patches as needed.• Collaborate with IT colleagues to ensure a smooth and efficient PC refresh process.• Participate in team meetings, sharing insights and contributing to departmental initiatives.