Danielle Donn Email & Phone Number

Nevada County, California, United States

Used the effective customer care protocol to ensure customers receive a remarkable experience.Coordinated with coworkers to achieve success with the job at hand.Researched, investigated, and responded to all customer inquiries regarding deliveries and complaints.Utilized available resources to efficiently handle customer requests.Consistently meet or exceed performance goals and maintained productivity standards.Navigated through multiple browsers and systems, chat via instant messaging, and respond to emails all while maintaining an engaged conversation with the customer to generate a successful outcome.Available by telephone, email and instant message during work hours.Participated in team meetings and/or training sessions to build my knowledge base and awareness of company initiatives.Interacted with customers through live chat and email providing professional and friendly assistance.Kept records of customer complaints.Handled emails, inbound calls, and outbound calls.Booked appointments.Managed customer accounts.Monitored claims and physician-related services.Handled billing issues and order inquiries.

Los Angeles County, California, United States

Consultant with clients and photographers to select the clothing for published editorial features, print or television advertising campaigns, and music videos.Collaborated with the fashion designer, photographer/director, hair stylist, and makeup artist to put together a particular look or theme for the specific project.Keeping up to date with current and changing trends in fashion and design.Advising clients on fashion styling for visuals.Selecting the most appropriate pieces from collections and ranges for the shoot.Purchasing props for shoots.Produced photo shots by organizing the talent and crew needed and supplying the costumes/outfitsSupervising photo shoots.