Customer Service Representative
Current• Maintain systems and relationships that meet customer demand forecast, as well as other databasesrelated to shipments and inventory management• Inform customers about order status, invoices, contract balances and other information needed tocomplete the sale• Execute customer service strategies via phone call, email, and Salesforce• Provide support to improvement projects and commitments for customer service practices andprocedures• Demonstrate knowledge of SAP, Salesforce, and other CRM tools