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Danielle Doucette is listed as Senior Client Manager at Unum, a company with 9258 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at unum.com and a matched LinkedIn profile for Danielle Doucette.
Danielle Doucette previously worked as Manager, Implementation at Unum and Manager, Client Services at Unum. Danielle Doucette holds Bachelor Of Science (B.S.), Business With Concentration In Management, Summa Cum Laude from Bay Path College.
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25+ years experience in the employee benefits industry working both in a Field Sales and carrier Home Office environment. Key partner to Human Resource teams at companies ranging from 2 - 10,000 lives and their Employee Benefit Brokers in support of plan selection, implementation and plan administration. Recognized as a top performing individual contributor and a highly effective Manager/Director throughout duration of career. Over twelve years in Management with accountability for performance management, hiring, coaching, budgeting, training, salary/bonus administration, business plan development and execution and organizational change. Significant experience relative to customer relationship development, finalist meetings, implementation, developing enrollment strategies, and ongoing service experience. Complex customer experience includes but not limited to Leave Management, State Paid Leave, Group and Supplemental Health Products, Self Insured disability, ADA and Benefits Administration System Integration. Additionally, I am a C.H.E.K Institute Certified Holistic Lifestyle Coach.Professional interests include Employee Benefits/Insurance Account Management, Leadership, Human Resources and Corporate Wellness.
Listed skills include Employee Benefits, Insurance, Account Management, Disability Insurance, and 19 others.
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Greater New York City Area
Acts as the relationship steward for Unum's NYC office's most complex core market clients. Accountability for customers overall Unum experience, both the Benefits team and their employees, in all of Unum touchpoints. Responsibility for designing and implementing customized strategies throughout all points in the client lifecycle including but not limited.
Management and day to day leadership of a team of Implementation Managers within Unum's core segment that owns the overall quality and customer experience for the most complex core customer sales nationally from point of sale through payment of the first bill (Key Client Onboarding). Customer profile includes integrated Group and Voluntary benefit.
Manager of team supporting NYC, Rochester, Boston and Portland Maine marketplaces with accountability for the quality and customer experience relative to all implementations and day to day service in core segment.
Promoted in January 2014 to act as the Northeast Regional Implementation & Service Resource for more complex business in the core market. Providing support in New Jersey, New York City, Philadelphia, Washington DC, Boston, Hartford, Portland and Rochester marketplaces. Responsibilities include:*Execution / Management of complex core implementations for.
Day to day point for escalated service issues for assigned book of employer groups & brokerage partners 2- 2,000 lives.Leveraged by leadership to support complex implementations regionally during my tenure in the Client Specialist capacity in addition to core responsibilities (i.e., self insured lines, FMLA, State plans, administrative management services.
Clark, NJ
Accountability for account management, customer relationship development, enrollment, customer service, sales support and office administration via achieving growth goals, persistency and profitability goals on a block of over $80 million inforce premium, group and supplemental business. Management responsibilities included but not limited to hiring.
Clark, NJ
Managed a book of business ranging in size from 10 - 2000 employee lives. Accountable for finalist presentation support, implementation of new policies, customer interfacing, contract/booklet and bill integrity, block growth, persistency and ongoing customer service.
Hartford, Connecticut Area
Accountability for account management, customer relationship development, customer service, sales support and office administration via achieving growth goals, persistency and profitability goals on a block of $100 million inforce premium, group and supplemental business. Management responsibilities included but not limited to hiring, coaching, performance.
New Jersey
Integral member of the management team with accountability for the service satisfaction and retention of small group customers (<250 lives). Managed 8 direct reports via day to day support, coaching, training, performance management and marketplace interfacing with brokers and customers.
New Jersey
Managed a book of business ranging from 2 - 2000 employee lives via implementation support, contract/bill/booklet integrity, retention activities, block growth support and ongoing service. As team lead served as a resource to 12 Account Managers. Selected to participate in a highly selective management development program, Field Service Leadership.
Other employees you can reach at unum.com. View company contacts for 9258 employees →
Krysia C.
Colleague at UnumChattanooga, Tennessee, United States, United States
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JR
Jared Ryan
Colleague at UnumBaltimore, Maryland, United States, United States
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Flora Smith
Colleague at UnumMena, Arkansas, United States, United States
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Colin Hay
Colleague at UnumAugusta, Maine, United States, United States
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Charyl Bersuder
Colleague at UnumFranklin, Tennessee, United States, United States
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Michael Dawson
Colleague at UnumPortland, Oregon, United States, United States
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Angie O'Neal
Colleague at UnumLittleton, Colorado, United States, United States
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Kristy Trbakovic
Colleague at UnumJacksonville, Florida, United States, United States
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JP
Jessica Post
Colleague at UnumSoddy-Daisy, Tennessee, United States, United States
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Phil D.
Colleague at UnumChattanooga, Tennessee, United States, United States
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Quick answers generated from the profile data available on this page.
Danielle Doucette works for Unum.
Danielle Doucette is listed as Senior Client Manager at Unum.
AeroLeads has found 1 work email signal at @unum.com for Danielle Doucette at Unum.
Danielle Doucette is based in New York City Metropolitan Area, United States, United States while working with Unum.
Danielle Doucette has worked for Unum and Prudential Healthcare.
Danielle Doucette's colleagues at Unum include Krysia C., Jared Ryan, Flora Smith, Colin Hay, and Charyl Bersuder.
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Danielle Doucette holds Bachelor Of Science (B.S.), Business With Concentration In Management, Summa Cum Laude from Bay Path College.
Danielle Doucette is listed with skills including Employee Benefits, Insurance, Account Management, Disability Insurance, Management, Crm, Customer Service, and Sales.
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