Store Manager
During my 10 years in the retail industry I have gained valuable skills in customer service and satisfaction and have a proven ability to build strong and lasting customer / client relations while being able to successfully manage and motivate a team in one of the top 5 stores in the company.KEY RESPONSIBILITIES- Day to day store operations: rosters, banking, phone and email inquiries, customer service and assistance- Administration tasks: generating reports and spreadsheets to track store performance and daily figures, managing inventory, consumables, invoices, purchase orders- Management of a team: staff development, training, performance reviews and conflict resolution- Visual merchandising: changing and updating store layout, creating store displays- Events/company involvement: liaising with local Council libraries to create author events, assisting in the setup of new stores