As the Housing Stability Program Manager, Danielle balances training and program evaluation skills to amplify program delivery for the Indiana Emergency Rental Assistance (IERA) Housing Stability Network. She engages with IERA providers to increase housing counseling services and the number of certified housing counselors across Indiana. She is responsible for conducting research to improve economic stability for low-income households, collaborating with providers to identify process improvements to increase performance, engages community partners to increase knowledge and awareness of the program, works with program staff to develop standard operating guidance for providers to ensure grant compliance, continuity in program delivery, and messaging. Develops engaging and effective curriculum for instructor-led training modules for the IERA2 network. Produces interactive course modules and instructional videos for program staff. Delivers instructor-led training sessions. The majority of instructor-led training is completed using virtual meeting platforms such as Zoom, Microsoft Teams, however in-person training is also an option for agencies. Collaborate on projects with other members of our agency, utilizing peer review and project management skills to drive the timely training outcomes and contract deliverables.

• Responsible for monitoring 6 counties which ICAP provides Family Development services • Recruits for all service counties • Assigns family/clients to staff in outreach counties• Monitors progress of caseloads and receives monthly reports from outreach staff• Implementing a system for clients and staff engagement• Assumes responsibility for both the Individual Developmental Accounts program and Community Services Block Grant• Partners with local agencies to provide education and employment opportunities to clients/families

• Responsible for implementing family service activities at the center level• Ensuring compliance with funding source and agency regulations• Implementing a system for parent engagement activities• Working with staff, clients and representatives of other agencies in organizing and conducting community activities.• Assumes responsibility for primary health care of assigned children at the center level.• Provides input and training to staff and parents on health, safety, nutrition, first aide, CPR, sanitation, proper handling of body fluids, the use of gloves and other procedures.

• Investigates reported incidents of child abuse, neglect or dependency, makes determination of whether or not the incident is substantiated.• Assesses safety and level of risk to the child for additional injury or harm, including whether the child is in imminent danger, and may remove the child from the family as the situation warrants; places child in a protected environment. • Testifies in either a Juvenile or Criminal Court of Law concerning the needs of the families and children. • Monitors treatment plans of contractual service providers to determine if they are consistent with the case plan. • Develops discharge/transition programming to assist families and children to attain and maintain self-sufficiency in a safe environment. • Assesses the service capability of residential treatment programs and providers to ensure that they meet the needs of children and their families. • Accepts on-call responsibility periodically to investigate allegations of child abuse/neglect. • Counsels families regarding the social needs and skills of families and children.

• Interviews clients in crisis situations involving social, emotional, and behavioral problems.• Assess and evaluates cases and prepares and implements treatment and case management plans.• Counsels clients, assisting them to identify and resolve problems and effectively use resources.• Maintains healthy working relationships with staff of other agencies, homes, facilities, and acts as a liaison between the client and agency. • Prepares and maintains written case records, reports and forms, performs case follow-up and closing, and performs other administrative tasks as required.

• Support job placements for students.• Assist students in transition to employment.• Serves as a liaison for students in the development of natural supports.• Assist in teacher communication with employers.• Supports transportation of students to and from job sites.• Assist teachers in obtaining written evaluations from employers.• Escort special education student on trips outside of the classroom.• Support students based on their Individual Education Program (IEP).