Danielle Dries Email & Phone Number

Denver, CO, US

Denver, Colorado, United States

Minneapolis, Minnesota, United States

As a Customer Operations Manager II, I was responsible for creating the journey of Jamf Customers. An extension of the Customer Success team, I worked hard to improve the onboarding experience as well as the overall content sent to all Jamf customers regardless of their size or global location. All of this was accomplished through precise project.

As the Team Lead, I drive strategy of working with Apple as a reseller and bolster relationships across multiple teams and divisions within both organizations. In addition, lead onboarding and train new team members and finally am a subject matter expert on connecting with the Global Apple teams.

Built strong internal and external relationships with relevant partners to communicate Jamf product portfolio. Worked with Apple & Jamf leadership to execute go-to-market strategies. Partnered with the Apple global teams to understand Apple Retail operations. Overachieved on sales goals through Apple retail channel.

Minneapolis, Minnesota

Minnetonka, Minnesota

As valuable member of the Business Team at Apple, I manage relationships with top strategic core and growth accounts within the Twin Cities. I created and maintained relationships with key stakeholders including members of the C-Suite, IT, and procurement teams. -Managed complex timelines for project deployments-Worked in a team environment to achieve.

Minnetonka, MN

As a Specialist, I helped create the energy and excitement around Apple products, providing the right solutions and getting products into customers’ hands. By discovering customers’ needs, I was able to match those needs with the right products. I remained dedicated to delivering a customer experience that was unparalleled. I evaluated NetPromoter on a.

Minnetonka, MN

Created owners in the footwear department by expanding my knowledge of footwear needs. Assisted customers looking for casual shoes as well as specialized athletic shoes for activity. Provided excellent customer service by ensuring a quick and efficient check out process. Handled cash and point-of-sale software with ease, while entertaining customers and.

Burnsville, MN

Bolstered relationships with clientele to ensure sales quotas were met. Provided exemplary customer service to all patrons.

Prior Lake, MN

Identified needs, created, and successfully implemented Prior Lake and Jordan Youth in Government, Middle School Mania, Native Service Learning Group, and Youth Activity CenterManaged $150,000 Youth Development BudgetManaged daily schedules for on- and off-site staff as well as hired full-time Site DirectorsCreated timelines for full-time Site Directors.

Managed day to day functions including staff and budgets for program generating over $50,000 annual revenue for the YMCA Mission.Coordinated activities and supplies to ensure engaging curriculum daily for program participants.Planned and implemented daily field trips for 100 youth participants and was responsible for hiring, evaluating, and reviewing of.

÷ Rendered expertise with branch marketing efforts through use of Microsoft Office applications to increase awareness of program opportunities and special events.÷ Assumed responsibility for training and coaching new and existing staff members on expectations of premier customer services to members, guests and volunteers.÷ Presented orientation and.

Sales Representative and Events Planner, Shakopee, MN÷ Conducted an average of 110 cold calls per day to generate new sales agreements with clients.÷ Performed accurate account maintenance to maintain old corporate relationships and to ensure quality experience.÷ Managed corporate parties and special events by discovering clients, assessing needs and.

Bachelor Of Business Administration (B.B.A.), Marketing

Education record

Communication

Diploma, International Marketing