Operations Manager
CurrentCurrently operations manager for the agency and manage our internal Agency Automation Dept - Which reviews insurance policies, changes, bill customers, process download, direct bill commissions download, import, carrier commission tracking, handle document management, heavy computer & excel use. Heavy use of Epic Management System including interface and download. Licensed NYS P&C broker, member of AUGIE & ACT. Vice President of Large Agent Alliance ACN group.Agency Administrator 3/1/2018 - 1/1/2019Team Lead 5/2017 - 3/2018Executive Account Examiner 1/2015 - 5/2017Account Examiner 9/2011 - 1/2015