Danielle Earnshaw Email & Phone Number

Apprentice Business Administrator: Leeds City Council: Information & Governance Team Nov. 2016 – Dec 2017• Answering calls and emails from both internal and external sources • Organising agendas for meetings, attending meetings, and minute taking • Using databases: updating, collating and organising service user information for Social Services • Liaising with Social Service professionals• Adherence to strict regulations including confidentiality and data protection • Managing diary systems • Use of Microsoft Office, letter writing, creating reports and managing information • Auditing archived case information and creating databases to record findings • Scanning and filing documentation