Danielle Ebbage Email & Phone Number

• Develop email marketing strategy, liaising with Marketing Managers and Directors to ensure product launches and wider business aims are considered• Lead small team, ensuring training and development provided where necessary to ensure targets are met• Analysing and understanding where marketing automation can improve internal processes and the customer experience (throughout the customer journey from onboarding to retention and termination), implementing where appropriate• Dynamic email content• Working with development team to ensure current automation software meets business needs, working alongside to ensure any requests for implementation are met• Content creation and editing using Adobe Creative Suite• ROI analysis • Assist in the implementation of email marketing automation software across multiple businesses• Development of reporting techniques • Email targeting development• Scripted, HTML email development using Adobe Campaign• Email marketing automation

Camberley, Surrey, United Kingdom

• Data dashboard development and management• Data reporting• Analytics• Content creation and editing using Adobe Creative Suite• SEO• CMS amends• Dynamic email content• ROI analysis • Assisted in the implementation of email marketing automation software across multiple businesses• Development of reporting techniques • Email targeting development• Scripted, HTML email development using Adobe Campaign• Email marketing automation

Sandhurst

Reading, United Kingdom

• Working within two Content Management Systems to update the University website• Testing code within the CMS to investigate potential new features• Audit of blogs hosted by the University of Reading• Creating new pages using both ActivEdition and Sitecore CMS dependant on the needs of the page• Page analysis using SiteImprove • Implementing improvements suggested by the program SiteImprove to ensure the website is as accessible as possible, and minimise mistakes• Image editing as necessary• Maintaining documentation with regards to broadcasting across campus on the large screen• Proof reading• Creation of research project website

Bracknell

Assisting with marketing and other ad hoc duties as required.• recording and analysing analytics data• creating HTML email campaigns• analysing social media data• creating new articles and blog posts for their website• creating new, and sharing social media content• recording leads using various softwares• assisting the customer service assistant with updating their LMS portals (using HTML & CSS)• data entry• creating new customer feedback forms

Camberley

Supported the Store Manager with the following:-• Driving and achieving retail store targets.• Agreeing daily priorities and overseeing day to day activity.• Inspiring the store team to drive sales and deliver the finest level of customer service.• Ensure the store is well merchandised and commercially correct.• Kept the store running smoothly.• Training and coaching the store team.• In the absence of the Store Manager I had to take accountability for the overall operation of the store ensuring high levels of team performance and business results.• Trusted Key-Holder

Created and maintained digital presence alongside a co-creator • Creating digital media content - videos, images, written content• Building a rapport with content followers and building a community feel• Developing our brand• Data analysis of content and social media channels• Developing and maintaining social media channels

Southsea

As a franchise of Clark's shoes, my role here included the following:-• Greeting and Serving customers to a high standard• Advising customers and answer queries, relating to stock availability, details of special offers and price. • Fully understood the products so I could provide as much information as possible.• Handling customer’s transactions. • Maintain a tidy store and restock to make sure maximise the look of the store. • Manage deliveries

Bachelor Of Applied Science (Basc), Criminology And Forensic Studies, 3Rd Class

Activities and Societies: Film and Photography Society

A-Levels

A-levels:- • Law • History • Psychology • General Studies

Gcse'S