Danielle Elder Email and Phone Number

● Set benchmarks and goals for new sales reps● Mentored and championed new hires on pipeline management and sales strategy● Created a sales strategy for mentors that increased up-sales by 27%● Hosted weekly motivational meetings for new hires● Created an always on feedback loop between new hires and clients to constantly gather feedback andimplement new tools and process that expedite growth and learning● Enhanced transparency within metrics to improve sales results● Tracked and monitored new hire performance

● Successfully managed a portfolio of $2.2M in revenue across key commercial clients, consistently exceeding sales targets and revenue goals● Experience serving as a trusted advisor to C-Suite executives across my book of business● Developed and implemented strategic account plans to grow existing accounts and identify opportunitiesfor up-selling● Worked cross functionally to create seamless buying experiences for Southeast region resulting in topcommercial sales revenue driver QoQ● Analyze market trends and identify new opportunities to expand the customer base and increase revenue● Maintain a deep understanding of the products and services to provide ongoing training to salesrepresentatives to ensure they have the knowledge and skills necessary to close deals effectively● Took ownership of SalesForce “SME” ship to optimize platform usage in order to increase productivity andefficiency● Attend industry conferences and networking events to uncover strategic opportunities in the market● Leveraged 3rd party data platforms to interpret buying signal in order to inform growth strategy● Uncover internal levers and opportunities that serve as growth drivers and accelerants for the business● Set benchmarks and goals for new sales reps● Mentored and championed new hires on pipeline management and sales strategy● Created a sales strategy for mentors that increased up-sales by 27%● Hosted weekly motivational meetings for new hires● Created an always on feedback loop between new hires and clients to constantly gather feedback andimplement new tools and process that expedite growth and learning● Enhanced transparency within metrics to improve sales results● Tracked and monitored new hire performance

● Consistently achieve or exceed monthly and annual sales targets, resulting in a 20% increase in sales revenue over the last year● Analyze market trends and identify new opportunities to expand the customer base and increase revenue● Collaborate with other departments, including finance and service, to ensure seamless customerexperience from initial contact through ownership● Maintain a deep understanding of the products and services to provide ongoing training to salesrepresentatives to ensure they have the knowledge and skills necessary to close deals effectively● Took ownership of SalesForce “SME” ship to optimize platform usage in order to increase productivity andefficiency● Attend industry conferences and networking events to uncover strategic opportunities in the market● Leveraged 3rd party data platforms to interpret buying signal in order to inform growth strategy● Uncover internal levers and opportunities that serve as growth drivers and accelerants for the business● Work cross functionally within Carmax to streamline processes and increase efficiencies across orgs● Develop and implement sales strategies to streamline processes and increase efficiencies across org● Manage a team of 10 sales representatives providing coaching and guidance to maximize performance and increase customer satisfaction

● Exceeded sales goals by over 50% MoM and was promoted to lead server within 3 months● Awarded server of the year award for consistently breaking sales goals in region● Collaborated with senior management to provide feedback and build better processes that decreasedefficiencies and increased productivity● Opened and closed the business multiple times a week.● Assisted in the interview and hiring process with new employees.● Efficiently trained and mentored new hires to ensure company success.

● Greeted guests warmly upon arrival, escorted them to their tables and ensured their comfort● Provided detailed information about the menu items, including ingredients, cooking methods, andrecommended wine pairing for an enhanced experience● Took accurate orders and relayed them to the kitchen staff promptly● Served food and beverages in an elegant and timely manner paying attention to presentation and plating● Monitored guests dining experience and promptly addressed any issues or concerns● Recommended additional menu items to upsell, including desserts or after dinner pairing● Processed payments and managed cash transactions accurately● Collaborated with the kitchen and management staff to ensure smooth operations and timely delivery ofall purchased items.● Created a personalized yet professional experience for a pleasurable night out.