Danielle Engels Email & Phone Number

Answers all incoming telephone calls and responds to messages retrieved from the answering service, refers calls to the appropriate person as needed and follows through to ensure timely response. Monitors and manages proper handling of all incoming referrals (fax, phone, EMR) and schedules appointments in a timely manner.Ensures accuracy of all patient demographic information and pertinent data in the patient’s medical record.Prepares patient charts prior to the office visit verifying that all necessary paperwork and/or test results are available for the scheduled appointment.Ensures efficient practice patient flow.Schedules office appointments, office procedures, tests, imaging studies, in-patient and out-patient procedures. Ensures all necessary paperwork is submitted to the appropriate hospital department. Contacts patients and families as necessary.Obtains referrals for office visits, authorizations for surgical procedures/tests, and diagnostic imaging. Maintains tracking mechanisms to ensure timely receipt of patient’s imaging and pathology results.Obtains proper authorization and submits timely release of patient’s medical record form.Manages all surgical services billing and hospital services billing performed by the physician with timely submission of operative notes and accompanying documentation to the Billing Office.Completes all insurance, TDI, and Workers Comp forms.Assists with completion and timely submission of credentialing and reappointment applications.Coordinates administrative appointments and meetings for designated physician(s).Prepares and submits check requests.Maintains up to date CME files.Updates physician information on the CAQH (Council for Affordable Quality Healthcare) website (if applicable)Coordinates transcription for the physician(s), if applicable.