Danielle Espinosa

Danielle Espinosa Email and Phone Number

Fleet Response Supervisor at Waymo @ TaskUs
Queen Creek, AZ, US
Danielle Espinosa's Location
Queen Creek, Arizona, United States, United States
Danielle Espinosa's Contact Details

Danielle Espinosa work email

Danielle Espinosa personal email

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About Danielle Espinosa

Dedicated to cultivating versatility across diverse fields, I have an insatiable love for knowledge and a passion for acquiring new skills. I firmly believe in the transformative power of continuous learning— the more you do, the more you know, and the greater the impact you can make.Throughout my professional journey, I've taken on the role of a knowledge catalyst, training fellow team members in various capacities at nearly every company and position I've held. My commitment to continuous improvement extends beyond the workplace, as I've actively pursued education in communications and accumulated several years of hands-on experience in customer service.Beyond my proficiency in customer-centric roles, my interests have led me to cultivate mechanical and technical skills, turning them from a mere interest into a source of genuine passion. Embracing challenges and leveraging my diverse skill set, I am poised to contribute meaningfully in any dynamic and fast-paced environment.Let's connect and explore how our shared dedication to learning and versatility can make a lasting impact in the professional landscape.

Danielle Espinosa's Current Company Details
TaskUs

Taskus

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Fleet Response Supervisor at Waymo
Queen Creek, AZ, US
Website:
taskus.com
Employees:
36176
Danielle Espinosa Work Experience Details
  • Taskus
    Fleet Response Supervisor At Waymo
    Taskus
    Queen Creek, Az, Us
  • Cruise
    Troubleshooting Supervisor
    Cruise Nov 2024 - Present
    San Francisco, California, Us
    Led operational troubleshooting efforts to ensure seamless autonomous vehicle operations, leveraging data analysis to identify root causes and implement effective solutions.Developed and refined standard operating procedures to enhance efficiency and maintain high-quality operational standards.Collaborated cross-functionally with various teams to address complex challenges, driving alignment and fostering strong interdepartmental communication.Managed and supported a team, providing leadership, guidance, and fostering a culture of continuous improvement.
  • Taskus
    Event Response Manager
    Taskus Nov 2023 - Nov 2024
    New Braunfels, Texas, Us
    In my capacity, I excel in coordinating and executing emergency response events with precision, strictly adhering to established Standard Operating Procedures (SOPs). I specialize in facilitating effective communication across diverse channels and departments, ensuring steadfast adherence to internal and external protocols and orientations. Additionally, I contribute significantly to the support of self-driving vehicles in autonomous mode, leveraging my expertise in analyzing real-world and simulated data to guarantee safety and performance. I follow SOPs meticulously and provide constructive feedback to relevant channels, fostering a culture of continuous improvement.
  • Taskus
    Fleet Response Supervisor At Waymo
    Taskus Jul 2021 - Dec 2023
    New Braunfels, Texas, Us
    In my role dedicated to advancing autonomous technology, I ensure the safety and peak performance of self-driving vehicles. Key responsibilities include:Analyzing real-world and simulated data, adhering to SOPs, and providing constructive feedback for continuous improvement.Performing critical IT functions for seamless day-to-day operations of software and hardware.Handling software ticket and bug filing, along with prioritizing and addressing issues through effective triage.Serving as the On-shift Point of Contact (POC) for escalations, driverless setup, and staging operations.Maintaining constant communication with team members, leads, and managers for collaborative problem-solving.Promoting open communication and engagement, offering continuous feedback in line with SOPs.Facilitating escalations according to Emergency Services (ES) Protocols for continuous improvement in safe operations.Conducting 1:1 Continued Training check-ins weekly/monthly, including error reviews.Providing comprehensive training, guidance, and support for team members in certification acquisition.In this multifaceted role, I am committed to enhancing operational efficiency and safety in autonomous systems through technical expertise, effective communication, and continuous improvement initiatives.
  • Taskus
    Fleet Response Sme At Waymo
    Taskus Jan 2020 - Jul 2021
    New Braunfels, Texas, Us
    As a dedicated contributor to the advancement of autonomous technology, I play a pivotal role in ensuring the safety and optimal performance of self-driving vehicles. My responsibilities include:Analyzing both real-world and simulated data to evaluate the safety and performance of self-driving vehicles in autonomous mode, adhering to established Standard Operating Procedures (SOPs).Providing constructive feedback to relevant channels for continuous improvement based on data analysis.Performing critical IT functions related to software and hardware, ensuring the seamless day-to-day operations of autonomous systems.Handling software ticket and bug filing, as well as conducting triage to prioritize and address issues effectively.Serving as the On-shift Point of Contact (POC) for escalations, driverless setup, and staging operations.Maintaining an open and constant line of communication with team members, team leads, operations managers, and fellow specialists to ensure collaborative problem-solving.Promoting open and accessible communication and engagement with team members, offering continuous feedback aligned with Standard Operating Procedures (SOP).Actively contributing to the continuous improvement of safe operations by facilitating escalations in accordance with Emergency Services (ES) Protocols.Conducting 1:1 Continued Training check-ins for improvement on a weekly/monthly basis, including error review.Providing comprehensive training, guidance, and support to team members to aid in certification acquisition.
  • New Journey
    Fleet Response Specialist At Waymo
    New Journey Aug 2019 - Jan 2020
    New York, Ny, Us
    Championing self-driving vehicle support in autonomous mode, I analyze data, ensuring safety and optimal performance. I assess real-world and simulated scenarios, file software tickets, and provide crucial feedback for continuous improvement.
  • Iron Mountain
    Cdl Equipment Operator
    Iron Mountain Feb 2017 - Aug 2019
    Boston, Massachusetts, Us
    Operate and maintain company CDL vehicles safely and efficientlyLoad, transport, and drive without assistanceDeliver timely customer orders and prepare accurate paperwork and recordsExhibit strong customer service and verbal communicationCarry recycling bins over, up, and down inclines, stairs, ladders, etc.
  • Tcs Traffic Control Services, Llc
    Traffic Control Technician
    Tcs Traffic Control Services, Llc Mar 2016 - Sep 2017
    Set up traffic zones including job site signs, cones, etc. according to regulations or plans, and break down at the end of the job;Collects materials when jobs have been completed and maintain an accurate inventory of signs and equipment;Performs general labor duties as needed;Follows all safety rules and regulations and practices preventive safety measures;Performs flagging duties for asphalt and/or concrete patching crew etc;Direct traffic by using the sign paddle appropriately.
  • Systems 3 Inc
    Quality Control Inspector
    Systems 3 Inc Mar 2016 - Dec 2016
    Tempe, Az, Us
    Measure vital parts for military helicopters, inspection of other aerospace related parts, and operation of different types of machinery throughout the process. Documenting multiple control tasks to confirm and catalog for auditing purposes by handling various computer software and applications.
  • Tsys
    Technical Support Specialist
    Tsys Feb 2014 - May 2016
    Columbus, Ga, Us
    Resolve client and/or merchants' technical support issues relating to point of service (POS) products, such as but not limited to dial-up card swipe terminals and standard software-based systems, and provide standardized responses by utilizing established documentation and processes Assist clients/merchants with technical support issues not included in the established documentation.Enter required and additional relevant information into databases while resolving customer issues.Further, develop a knowledge base to include newly implemented or revisions to POS products, policies, procedures, and regulations through continued participation in ongoing training and reference to online manuals.Interpret polices, procedures, compliance, and association regulations.

Danielle Espinosa Education Details

  • Chandler/Gilbert Community College
    Chandler/Gilbert Community College
    Aeronautical And Astronautical Engineering
  • Aisling Trucking Academy
    Aisling Trucking Academy
    Truck And Bus Driver/Commercial Vehicle Operator And Instructor
  • East Valley Institute Of Technology
    East Valley Institute Of Technology
    Fire Science/Fire-Fighting

Frequently Asked Questions about Danielle Espinosa

What company does Danielle Espinosa work for?

Danielle Espinosa works for Taskus

What is Danielle Espinosa's role at the current company?

Danielle Espinosa's current role is Fleet Response Supervisor at Waymo.

What is Danielle Espinosa's email address?

Danielle Espinosa's email address is da****@****ain.com

What is Danielle Espinosa's direct phone number?

Danielle Espinosa's direct phone number is +162363*****

What schools did Danielle Espinosa attend?

Danielle Espinosa attended Chandler/gilbert Community College, Aisling Trucking Academy, East Valley Institute Of Technology.

Who are Danielle Espinosa's colleagues?

Danielle Espinosa's colleagues are Roman Gonzalez, Andrew Laurente, Biki Acharjee, Reyshiel Ann Alquizar, Sakshi Marwaha, Jace Marquez, Jomz Layug.

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