Danielle Everman Email & Phone Number

Yorba Linda

United States

• Planning, organizing, directing, and controlling construction projects from conception to completion. • Preparing and monitoring construction schedules, budgets, and contracts • Liaising and working cooperatively with clients, workers, contractors, subcontractors, and architects • Overseeing the logistical requirements and safety regulations of a project • Setting targets, objectives, and responsibilities for all supervised staff • Examining and reviewing construction work progress daily • Managing customer enquiries • Reviewing budgets • Processing reservations and bookings • Scheduling front office employees • Training the receptionists • Preparing work schedules • Gathering feedback reports • Ensuring that staff treat guests courteously • Performing guest services and administrative duties speedily and efficiently

Covid-19 interfered

· Aided in overseeing 310 units· Handling tenant and rental issues· Overseeing properties· Showing apartments to potential tenants· Solving maintenance requests· Implementing marketing campaigns· Enforcing safety regulations· Supervising the leasing staff· Developing and implementing marketing plans· Oversaw social media accounts

Norman Oklahoma

· Oversaw 140 Units· Collecting rent and other property fees from tenants and individual owners· Paying property expenses, including taxes, mortgages, payroll, insurance premiums and maintenance costs· Reporting the property’s financial status, occupancy and expiring leases to property owners· Meeting potential tenants, showing them the property and assessing their applications in accordance with anti-discrimination laws· Advertising vacant properties and hiring a leasing agent to find tenants as needed· Inspecting properties and arranging for repairs and new materials as required· Arranging contracts for maintenance, trash removal, landscaping, security and other ongoing services and managing disputes with these service providers where appropriate· Investigating and resolving property complaints and rental violations

Norman, Oklahoma

· Collecting rent and other property fees from tenants and individual owners· Paying property expenses, including taxes, mortgages, payroll, insurance premiums and maintenance costs· Reporting the property’s financial status, occupancy and expiring leases to property owners· Meeting potential tenants, showing them the property and assessing their applications in accordance with anti-discrimination laws· Advertising vacant properties and hiring a leasing agent to find tenants as needed· Inspecting properties and arranging for repairs and new materials as required· Arranging contracts for maintenance, trash removal, landscaping, security and other ongoing services and managing disputes with these service providers where appropriate· Investigating and resolving property complaints any

United States

· Open and maintain customer accounts by recording account information· Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution· Prepare product or service reports by collecting and analyzing customer information· Manage large amounts of incoming calls· Build sustainable relationships of trust through open and interactive communication· Provide accurate, valid, and complete information by using the right methods/tools· Meet personal/team sales targets and call handling quotas· Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution· Keep records of customer interactions, process customer accounts, and file documents· Cancel or upgrade accounts· Assist with placement of orders, refunds, or exchanges

Greater Los Angeles Area

· Collecting rent and other property fees from tenants and individual owners· Paying property expenses, including taxes, mortgages, payroll, insurance premiums and maintenance costs· Reporting the property’s financial status, occupancy and expiring leases to property owners· Meeting potential tenants, showing them the property and assessing their applications in accordance with anti-discrimination laws· Advertising vacant properties and hiring a leasing agent to find tenants as needed· Inspecting properties and arranging for repairs and new materials as required· Arranging contracts for maintenance, trash removal, landscaping, security and other ongoing services and managing disputes with these service providers where appropriate· Investigating and resolving property complaints an