Danielle Factor Email & Phone Number

San Jose, California, United States

- Creates a first impression of the company via in-person and phone interactions with individuals, including prospective clients, employees, guests and vendors who walk through the door or call the location. - Establishes a strong rapport with clients, vendors and contractors.- Maintains records for visitor logs, records employee moves and manages visitor badging.- Answers phones and directs all calls accordingly.- Enters and monitors work orders.

- Give every customer immediate and undivided attention. Follow through on all Customer questions and requests. Surprise and delight the customers with consistent, delightful service.- Assist supervisors in controlling customer flow and backed up lines; help to reduce waiting time for customers- Follow proper procedures for customer check out, handling of tenders, use of tares, sales of alcoholic beverages, and use of PLUs and UPCs- Follow all cash handling procedures; Understand, meet and exceed regional cashier variance policy (CVP)- Keep the Customer Service department clean, well-stocked, and organized, change tapes and ribbon as needed, sweep floors and maintain sweep logs- Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices- Follow established procedures to report errors in retail pricing or signage- Support global, regional, and store programs

Santa Rosa, California

• Design & coordinate all rotating front end store displays to drive maximum sales. • Unbox & cross reference all incoming merchandise with order lists. • Complete all cashier transactions in a quick, positive, & efficient way. • Assisted customers with questions, needs and purchases.• Commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues.

San Jose, California

• Managed customer relationships & provided onsite support for all installations.• Owned the project calendar, on-site meeting agendas, & communication with all customers.• Proactively managed project-related issues on account or assignment.• Responsible for the development and execution of media strategy to maximize sales.• Provided project manager support on large complex projects/assignments.

Santa Rosa, California

• Plan & implement curriculum and prepare necessary supplies for relevant program activities.• Work cooperatively with all staff and provide direction to teachers as needed.• Work with children on their homework & ensure a positive & welcoming learning environment.• Care for the health and well-being of children while they are in the program.

Palo Alto

• Maintained continuous surveillance of people in & around the swimming pools. • Enforced all regulations in a personable and professional manner.• Able to respond in an emergency and contact/activate EMS.• Trained and oriented new life guards.• Provided suggestions to improve the pool program & ensure safety of guests.