Danielle Ferreira Email and Phone Number

• Manage the front desk: greeting patients, scheduling appointments, and answering phone calls.• Handle office administrative tasks: Filing,typing,copying, scanning and faxing.• Proficiently handled message-taking and relayed information with precision and effectiveness.• Received payments for appointments, insurance bills, as well as MVA and WSIB cases.• Provided support to the billing department (accounts payable/receivable),• Assist with community outreach, marketing and promotion clinical services (social media, google, website)(Jane, Telus)

• Provided training sessions for new hires and prepared work schedules.• Managed inventory control and supply ordering.• Recommended and arranged additional services, including equipment repair or replacement.• Executed thorough cleaning procedures, Spearheaded sanitation and disinfection initiatives in response to the COVID-19 outbreak. Implemented stringent hygiene measures, consistently following industry best practices and guidelines to maintain a pristine and sanitary environment.

• Planned and organized courses, seminars, and conferences.• Assist in the preparation of reports, presentations, and other documents.• Accurately enter and update information into databases and spreadsheets.• Schedule and coordinate meetings and appointments. Prepare meeting materials, agendas, and minutes.• Managed payment control and invoice issuance, overseeing the organization of reception stages for both attendees and speakers, monitoring the event's progress, and handling disassembly.• Book travel schedules and hotel reservations. Assist with coordinating logistics of meetings, special projects and events.

Atendimento ao cliente, gerentes do Banco do Brasil e consultores de vendas.Suporte técnico referente ao serviço de previdência privada. Customer service, Banco do Brasil managers and sales consultants. Technical support regarding the private pension service.