Danielle Freitas Email & Phone Number

Espirito Santo, Brazil

• Managed twenty three stores, totalling about 400 employees directly and indirectly.• Analysed financial indicators, such as sales, margins, turnover and ROI.• Monitored of the monetary movement of stores through audits and reports.• Administered the marketing budget and promotional actions together with the marketing sector working out through the promotional calendar to achieve the goals of sale and increasing the brand’s value.• Supported the development of the strategy of the region.

Espirito Santo, Brazil

Credit Loss Management for Personal Loan, Credit Card, Private Label and CDC products. Managed internal and external debt recovery operations, goal setting, conducting motivational campaigns with results-oriented management, focusing on credit recovery and profitability. Developed management reports and implemented normative documents for the debt recovery area.

Espirito Santo, Brazil

General Manager of Loan Agency composed by Cashiers, Treasury and Customer Service. Expertise in developing sales strategies, motivation and monitoring results through reports and campaigns. Control of indicators such as loan default, amount, rate, installment and profitability. Also developed and implemented strategic training programs on loan, customer service quality and fraud analysis for all branches of the company.

Mba, Strategic Management Of People

Bachelor Of General Administration

Formação Profissional, Self, Life E Líder Coach, Leader Coaching, Analista Comportamental E Neurocoaching

Master Coaching

Formação E Certificação Em Coaching E Mentoring Humanizado Isor