As a licensing technician at GEICO, I was charged with managing applications, renewals, and other compliance requirements of countrywide auto insurance agents and adjusters. I was personally responsible for thelicensing of anywhere between 7000-8000 licenses for one of the largest auto insurers in the country.• Consistently tapped for special projects such as quickly working through large lists of licensees to close gaps in their licensing packages so they are better able to serve the business• Effectively handled licensees with criminal backgrounds professionally and discreetly. Regularly communicated with external licensing entities to ensure all information was gathered and submitted correctly on behalf of the licensee.• Maintained and updated regulatory information for all 50 states. This included reviewing, analyzing and interpreting license laws and regulations to maintain compliance and avoid sanctions and rejections of applications.• Received "exeeding expecations" remarks on most recent performance review. Management team highlighted my ability to work with little to no follow up needed, as well as going above and beyond every single day to meet and exceed the expectations of the role.• Ensured regular 100% renewal compliance rate. Communicated with licensees to convey urgency to avoid a lapse in their license. Responsible for renewing between 150-200 licenses each month, and aimed to have these completed by the middle of the month with proper planning and execution.

As the assistant store manager at Torrid, I was responsible for the day-to-day operations of the store in partnership with the store manager. I consistently performed tasks such as scheduling, delegating of tasks sent by corporate, hiring, and training. I drove results in credit card applications and employee retention, and was thanked by my regional director for improving our store's conversion rate of visitors to purchases while in this position.