Danielle Gavin Email & Phone Number

Experienced Fleet Coordinator with a demonstrated history of working in the automotive industry. Skilled in Microsoft Word, Sales, Team Building, English, and Sales Support Tools. Strong support professional.

Listed skills include Customer Service, Customer Satisfaction, Microsoft Excel, Account Management, and 20 others.

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  Senior Account Fleet Coordinator

  Enterprise Fleet Management

  Apr 2006 - Present

  As an Account Fleet Coordinator I work directly with an assigned Account Manager to provide superior service, sales, and fleet recommendations to an assigned book of customers. I work to maintain daily contact with customers and provide exceptional support through professional verbal and written communication, with the goal of exceeding the customer's expectations.Responsibilities: •Acts as a knowledgeable resource for all of our Fleet Management customers•Maintains proficiency in all necessary computer applications•Processes factory orders, stock orders, used vehicle needs and various requests for customers•Primary point of contact for customers needing information•Assists the Account Manager by preparing documents and materials for customer meetings, and attend as requested•Sends various important lease documents and letters to customers in a timely manner•Participates in development meetings and assists to improve department operations•Handles administrative duties related to the customer base•Provide inside sales support to Account Manager•Recognizes and refers sales opportunities