Danielle Graves Email & Phone Number

St. Catharines, On, Ca

Pen Center

Exceeded the bottom line performance goal for the store by 10%.Improved goal for Units per Transactions (UPT's) by 10%.Exceeded goal for Annual Conversion Rate by 5%.Retained all Store Associates Zero Turnover.Led a staff of six (6) Store Associates.Proficient in all duties of a Store Associate.Coach and Mentor the Store Associates to assist in their growth.Enforced the SMILES customer service model.Submit payroll for Store Associates to Corporate… Show more Exceeded the bottom line performance goal for the store by 10%.Improved goal for Units per Transactions (UPT's) by 10%.Exceeded goal for Annual Conversion Rate by 5%.Retained all Store Associates Zero Turnover.Led a staff of six (6) Store Associates.Proficient in all duties of a Store Associate.Coach and Mentor the Store Associates to assist in their growth.Enforced the SMILES customer service model.Submit payroll for Store Associates to Corporate Office.Perform all bank transactions in the store.Set sales, merchandized and promotion changes.Perform interviews for staff for own store and others.Led audits at own store and others in the District.Responsible for all store emergencies. Show less

Support the bottom line performance goals for the store.Capable of performing all tasks Store Manager is responsible for.Responsible for all activity in the store when the Manager is absent.Proficient in all duties of a Store Associate.Coach and Mentor the Store Associates to assist in their growth.Proficient in Cash Protection Procedures.Consistently apply the SMILES customer service model.Capable of performing all bank transactions necessary in the… Show more Support the bottom line performance goals for the store.Capable of performing all tasks Store Manager is responsible for.Responsible for all activity in the store when the Manager is absent.Proficient in all duties of a Store Associate.Coach and Mentor the Store Associates to assist in their growth.Proficient in Cash Protection Procedures.Consistently apply the SMILES customer service model.Capable of performing all bank transactions necessary in the store.Available to respond and support all emergencies. Show less

Responsible for the bottom line performance.Responsible for setting the budget and overall productivity. Hire staff to support our team.Implement store layouts and set-up for different events and seasons.Post payroll and handle bank deposits and petty cash for the store.Responsible for opening and closing the store during a renovation period.

Responsible for all activities in the store when Manager was absent.Handle bank deposits and petty cash for the store.Helped clients with their purchasing needs.

Diploma, Educational Assistant - Special Needs Support Program

Ossd, Academic