Danielle Greco, Csm Email & Phone Number

New York City Metropolitan Area

New York, New York, United States

New York City Metropolitan Area

Greater New York City Area

-Constantly analyze instructors' performance and identify opportunities to grow the business via optimized scheduling and casting-Advocate for SoulCycle instructors internally to represent instructor interests, as it pertains to career growth and trajectory-Maintain knowledge of instructor performance through extensive performance analysis-Deliver feedback.

Bronxville

Provide high level customer service and hospitalityOversees the training and onboarding for all new full time and part time employees as well as deliver performance reviewsCreate management/part time schedule each monthManage the studio budgetApprove payroll Oversee retail sales including studio merchandising and clienteling Deliver feedback to both part.

Soulcycle Rye Brook

Responsible for studio retail and visual merchandisingCreated part time staff schedule each monthIndependently planned retail strategies to meet monthly and annual studio retail goals

Greenwich, Connecticut

Acted as “manager on duty” in the absence of other managersOversaw the staff in the completion of tasksFinancial responsibilities included counting the register, preparing bank deposits, and distributing daily numbers to managers and corporate officeCommunicated with customers to reserve bikes, sell merchandise, and prepare them for class

-Worked the sales floor: styling and educating customers about the brand and products-Greeted customers, answered phones, and resolved customer issues-Experienced in team-selling-Participated in seasonal visual merchandising

-scheduling staff members-scheduling and giving swim lessons as well as other organized activites-managing a well organized and properly trained pool staff-maintained pool chemicals and proper cleaning procedures

Bachelor’S Degree, Marketing

Education record

Activities and Societies: Competitive cheerleading