Danielle H.

Danielle H. Email and Phone Number

Underwriting Service Assistant @ State Farm | Bachelor of Business Administration @ State Farm
bloomington, illinois, united states
Danielle H.'s Location
Atlanta Metropolitan Area, United States
About Danielle H.

At State Farm, our team focuses on detailed underwriting services, leveraging my certification as a Notary Public and proficiency in managing high-volume workloads. My role encompasses not only meticulous documentation and process adherence but also fostering customer trust through effective communication and problem-solving.Currently pursuing a BBA in Human Resources Management at Southern New Hampshire University, I am committed to integrating my educational insights into enhancing customer experiences. My journey from handling complex complaints at Capital One to overseeing collections at Comcast has honed my ability to multitask and strategize under pressure.

Danielle H.'s Current Company Details
State Farm

State Farm

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Underwriting Service Assistant @ State Farm | Bachelor of Business Administration
bloomington, illinois, united states
Website:
statefarm.com
Employees:
90037
Danielle H. Work Experience Details
  • State Farm
    Underwriting Service Assistant
    State Farm Mar 2023 - Present
    Atlanta, Georgia, United States
  • Comcast
    Credit Collections Representative
    Comcast Jun 2022 - Jan 2023
    Atlanta, Georgia, United States
    - monitoring accounts to identity outstanding debts- finding and contacting customers to inquire about past due payments- preparing customer financial statements for banks and the state credit department- chat and email support for internal agents requiring assistance with verifying documentation to remove collection blocks from service locations
  • Capital One
    Senior Complaints Coordinator
    Capital One Jul 2019 - Jun 2022
    Las Vegas, Nevada, United States
    - strategizing and monitoring the daily activities of customer service operations - investigating and resolving customer complaints as well as credit bureau disputes- reviewing suspicious activity, reissuing compromised cards, and opening payment investigation cases
  • Wells Fargo
    Credit Services Representative
    Wells Fargo Aug 2017 - Jul 2019
    Las Vegas, Nevada Area
    - reading verbatim scripts to customers upon initiating credit card applications via phone- advising the customer of their application status as well as rerouting the applications to underwriting, if deemed necessary- submitting requests for credit limit increases, product switches, and combine-and-close accounts
  • Asurion
    Premier Support Solutions Representative
    Asurion Jul 2016 - Aug 2017
    Las Vegas, Nevada
    - troubleshooting cellular devices and tablets- processing payments towards accounts- reviewing accounts with customers regarding their services and/or bill
  • Telus International
    Customer Service Representative
    Telus International Jun 2015 - Jul 2016
    Las Vegas, Nv
    - assisting customers with each Google platform- troubleshooting electronic devices- chat support to android pay

Danielle H. Education Details

Frequently Asked Questions about Danielle H.

What company does Danielle H. work for?

Danielle H. works for State Farm

What is Danielle H.'s role at the current company?

Danielle H.'s current role is Underwriting Service Assistant @ State Farm | Bachelor of Business Administration.

What schools did Danielle H. attend?

Danielle H. attended Southern New Hampshire University, Cheyenne High School.

Who are Danielle H.'s colleagues?

Danielle H.'s colleagues are Monica Gubler, Renee Prentiss, Michael Tuley, Hussein Fahes, Tamika Pettway, Irul Triansyah, Stuart Lancaster.

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